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Concentrix Corporation Senior Customer Service Representative salaries in Mumbai (Updated 2025)

Annual salary range
1 - 6 years exp.
₹2 Lakhs - ₹5.5 Lakhs
Avg. annual salary
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Fixed
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Variable
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Monthly In-hand Salary

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At par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 6 years exp. (26 salaries)
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₹2.1 L/yr - ₹5.5 L/yr

BFSI, Investments & Trading
Senior Customer Service Representative Salary
3 - 5 years exp. (4 salaries)
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₹2.9 L/yr - ₹4 L/yr

Sales & Business Development
Senior Customer Service Representative Salary
2 - 6 years exp. (3 salaries)
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₹2.5 L/yr - ₹3.8 L/yr

Engineering - Software & QA
Senior Customer Service Representative Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3.8 L/yr

Finance & Accounting
Senior Customer Service Representative Salary
1 - 3 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.7 L/yr

View all

Last Updated: 15 Mar 2025

Companies similar to Concentrix Corporation for Senior Customer Service Representative in Mumbai

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Concentrix Corporation Senior Customer Service Representative Salary

1 - 6 years exp. (46 salaries)

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₹2 L/yr - ₹5.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹5 L/yr

arrow icon 5% less
2 job openings
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₹2 L/yr - ₹5 L/yr

arrow icon 2% less
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₹2 L/yr - ₹3.6 L/yr

arrow icon 3% less
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₹4.5 L/yr - ₹6.5 L/yr

arrow icon 47% more
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₹2.9 L/yr - ₹4.5 L/yr

arrow icon 7% more
Senior Customer Service Representative salary at Concentrix Corporation ranges between ₹2 Lakhs to ₹5.5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 46 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Representative in Mumbai

3w ago
₹4.6 Lakhs
1 year exp.
1mo ago
₹3.6 Lakhs
6 years exp.
5mo ago
₹4.9 Lakhs
3 years exp.
5mo ago
₹3 Lakhs
6 years exp.
6mo ago
₹3.6 Lakhs
5 years exp.
7mo ago
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4 years exp.
7mo ago
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2 years exp.
8mo ago
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5 years exp.
8mo ago
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6 years exp.
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5 years exp.

Experience wise Concentrix Corporation Senior Customer Service Representative salaries in Mumbai

Last Updated: 15 Mar 2025

Experience Avg Annual Salary
1 year  (6 salaries)

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₹2.1 L/yr - ₹4.6 L/yr
2 years  (11 salaries)

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₹2.2 L/yr - ₹5.5 L/yr
3 years  (10 salaries)

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₹2 L/yr - ₹4.9 L/yr
4 years  (7 salaries)

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₹2.5 L/yr - ₹6.6 L/yr
5 years  (8 salaries)

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₹2.5 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Concentrix Corporation

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₹1 L/yr - ₹6.75 L/yr
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₹1.05 L/yr - ₹5.6 L/yr
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₹1.4 L/yr - ₹6 L/yr
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₹2 L/yr - ₹5 L/yr
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₹2.05 L/yr - ₹5.5 L/yr
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₹1.05 L/yr - ₹4.76 L/yr
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₹2 L/yr - ₹4 L/yr

Top skills at Concentrix Corporation for Senior Customer Service Representative

International Voice Process US Shift customer care customer support voice process international bpo US Process

Salary related reviews for Concentrix Corporation

1.7

Rated by 5 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 15 Mar 2024

1.0
 for  Salary and Benefits

Likes

There's nothing to appraise about this company.

Dislikes

... poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 05 Sep 2023

5.0
 for  Salary and Benefits

Likes

For freshers, cnx is the best place to learn how to grow in Career. The management is so helpful in every prospect. For experienced candidates, cnx is the best place to work in every prospect.

read more
  • Salary - Excellent
  • +6 more

Dislikes

I don't nothing so much to talk in dislikes. But for freshers, salary is little bit low however you learn lots of things from Concentrix and after working here you will get too much hike because of the name of Concentrix. If you join concentrix as a experienced candidate you are at the awesome place so regreat to work to join or work with Concentrix.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Jan 2023

3.0
 for  Salary and Benefits

Likes

Management who they resolve and take care of everything

  • Skill development - Excellent
  • +3 more

Dislikes

Salary package if u start your carrier with cnx after giving 3.5 years I’m still struggling when I got many awards for being excellent in production

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Marketing & Communication Department

5.0
  •  posted on 26 May 2022

3.0
 for  Salary and Benefits

Likes

So the working environment is very good. If you are a smart person and if you want to grow in this field then concentrix is the best company.

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  • Skill development - Excellent
  • +5 more

Dislikes

The main things was there compensation packages in internal promotion otherwise everything is good over there

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Customer Success, Service & Operations Department

4.0
  •  posted on 05 Apr 2022

3.0
 for  Salary and Benefits

Likes

During the lockdown, company was paying complete salary to employees who were unable to work as they were stuck in their native.

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  • Job security - Excellent

Dislikes

Most of the time, an SME and above would have to work overtime(12hrs or more) to complete the csats or other assigned tasks. In most cases the shift hours are never sufficient and one would work almost 10 - 12 hours everyday.

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  • Work-life balance - Poor
see more salary related reviews

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Concentrix Corporation Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Concentrix Corporation in Mumbai?
The average salary of a Senior Customer Service Representative at Concentrix Corporation in Mumbai typically ranges from ₹2.0 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Senior Customer Service Representative in Mumbai at Concentrix Corporation earn more than ₹4.6 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Senior Customer Service Representative Salaries at Concentrix Corporation can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ Concentrix Corporation employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at Concentrix Corporation in Mumbai?
The estimated take-home salary of a Senior Customer Service Representative at Concentrix Corporation in Mumbai typically ranges from ₹26,517 to ₹27,933 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of Concentrix Corporation. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Representative at Concentrix Corporation in Mumbai?
To be a Senior Customer Service Representative at Concentrix Corporation in Mumbai, the key skills required include:

  • - International Voice Process
  • - US Shift
  • - customer care
  • - customer support
  • - voice process

These skills are highly valued at Concentrix Corporation and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Concentrix Corporation for Senior Customer Service Representative in India?
TCS ₹4.5 Lakhs to ₹6.5 Lakhs per year
Sutherland Global Services ₹2.9 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Concentrix Corporation, depending on the role and experience level.
What is the salary of a Senior Customer Service Representative in companies similar to Concentrix Corporation in Mumbai?
The salary of a Senior Customer Service Representative at companies similar to Concentrix Corporation in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Firstsource Solutions ₹2.0 Lakhs to ₹5.0 Lakhs per year
WNS ₹2.0 Lakhs to ₹3.6 Lakhs per year
Teleperformance ₹1.8 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at Concentrix Corporation in Mumbai?
The salary growth for a Senior Customer Service Representative at Concentrix Corporation in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative in Mumbai can expect the following growth trajectory at Concentrix Corporation:

Experience Average Salary Range
1 year ₹2.1 Lakhs to ₹4.6 Lakhs per year
2 years ₹2.2 Lakhs to ₹5.5 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.9 Lakhs per year
4 years ₹2.5 Lakhs to ₹6.6 Lakhs per year
and so on.

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Concentrix Corporation Senior Customer Service Representative salary in Mumbai ranges between ₹2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 46 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.