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Concentrix Corporation Senior Customer Service Representative salaries in Mumbai (Updated 2025)

Annual salary range
0 - 6 years exp.
₹2 Lakhs - ₹5.5 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Representative Salary in BPO Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 6 years exp. (25 salaries)
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₹2.1 L/yr - ₹5.5 L/yr

BFSI, Investments & Trading
Senior Customer Service Representative Salary
3 - 5 years exp. (4 salaries)
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₹2.9 L/yr - ₹4 L/yr

Sales & Business Development
Senior Customer Service Representative Salary
0 - 6 years exp. (4 salaries)
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₹2.5 L/yr - ₹3.9 L/yr

Engineering - Software & QA
Senior Customer Service Representative Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3.8 L/yr

Finance & Accounting
Senior Customer Service Representative Salary
1 - 3 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.7 L/yr

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Last Updated: 26 Feb 2025

Companies similar to Concentrix Corporation for Senior Customer Service Representative in Mumbai

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Concentrix Corporation Senior Customer Service Representative Salary

0 - 6 years exp. (46 salaries)

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₹2 L/yr - ₹5.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹5 L/yr

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₹4.5 L/yr - ₹6.5 L/yr

arrow icon 49% more
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₹4.8 L/yr - ₹5.8 L/yr

arrow icon 56% more
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₹2 L/yr - ₹5 L/yr

arrow icon 5% more
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₹2 L/yr - ₹3.6 L/yr

arrow icon 2% less

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Senior Customer Service Representative salary at Concentrix Corporation ranges between ₹2 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 46 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Representative in Mumbai

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Experience wise Concentrix Corporation Senior Customer Service Representative salaries in Mumbai

Last Updated: 26 Feb 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹3.3 L/yr - ₹6 L/yr
1 year  (5 salaries)

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₹2.1 L/yr - ₹3.6 L/yr
2 years  (11 salaries)

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₹2.2 L/yr - ₹5.5 L/yr
3 years  (10 salaries)

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₹2 L/yr - ₹4.9 L/yr
4 years  (7 salaries)

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₹2.5 L/yr - ₹6.6 L/yr
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Similar Designation salaries in Concentrix Corporation

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₹1 L/yr - ₹6.5 L/yr
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₹1 L/yr - ₹5.6 L/yr
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₹1.4 L/yr - ₹6 L/yr
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₹2 L/yr - ₹5 L/yr
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₹2.05 L/yr - ₹5.5 L/yr
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₹2 L/yr - ₹4 L/yr

Top skills at Concentrix Corporation for Senior Customer Service Representative

International Voice Process US Shift customer care customer support voice process international bpo US Process
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Salary related reviews for Concentrix Corporation

1.7

Rated by 5 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 15 Mar 2024

1.0
 for  Salary and Benefits

Likes

There's nothing to appraise about this company.

Dislikes

... poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 05 Sep 2023

5.0
 for  Salary and Benefits

Likes

For freshers, cnx is the best place to learn how to grow in Career. The management is so helpful in every prospect. For experienced candidates, cnx is the best place to work in every prospect.

read more
  • Salary - Excellent
  • +6 more

Dislikes

I don't nothing so much to talk in dislikes. But for freshers, salary is little bit low however you learn lots of things from Concentrix and after working here you will get too much hike because of the name of Concentrix. If you join concentrix as a experienced candidate you are at the awesome place so regreat to work to join or work with Concentrix.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Jan 2023

3.0
 for  Salary and Benefits

Likes

Management who they resolve and take care of everything

  • Skill development - Excellent
  • +3 more

Dislikes

Salary package if u start your carrier with cnx after giving 3.5 years I’m still struggling when I got many awards for being excellent in production

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Marketing & Communication Department

5.0
  •  posted on 26 May 2022

3.0
 for  Salary and Benefits

Likes

So the working environment is very good. If you are a smart person and if you want to grow in this field then concentrix is the best company.

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  • Skill development - Excellent
  • +5 more

Dislikes

The main things was there compensation packages in internal promotion otherwise everything is good over there

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Customer Success, Service & Operations Department

4.0
  •  posted on 05 Apr 2022

3.0
 for  Salary and Benefits

Likes

During the lockdown, company was paying complete salary to employees who were unable to work as they were stuck in their native.

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  • Job security - Excellent

Dislikes

Most of the time, an SME and above would have to work overtime(12hrs or more) to complete the csats or other assigned tasks. In most cases the shift hours are never sufficient and one would work almost 10 - 12 hours everyday.

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  • Work-life balance - Poor
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Concentrix Corporation Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Concentrix Corporation Mumbai?
Senior Customer Service Representative salary at Concentrix Corporation in Mumbai ranges between ₹2.0 Lakhs to ₹5.5 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 2% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 46 latest salaries received from various employees of Concentrix Corporation Mumbai.
How does the salary of a Senior Customer Service Representative at Concentrix Corporation Mumbai compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at Concentrix Corporation is 2% less than the average salary of a Senior Customer Service Representative in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Representative at Concentrix Corporation?
International Voice Process, US Shift, customer care, customer support and voice process are some of the popular skills required to work as a Senior Customer Service Representative at Concentrix Corporation Mumbai.
Which similar companies are paying more than Concentrix Corporation to a Senior Customer Service Representative in Mumbai?
  • Accenture Senior Customer Service Representative Salary - ₹4.8 Lakhs to ₹5.8 Lakhs per year
  • TCS Senior Customer Service Representative Salary - ₹4.5 Lakhs to ₹6.5 Lakhs per year
  • Firstsource Solutions Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to Concentrix Corporation in Mumbai?
  • WNS Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹3.6 Lakhs per year
  • Teleperformance Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at Concentrix Corporation in Mumbai?
The estimated take-home salary of a Senior Customer Service Representative at Concentrix Corporation ranges between ₹26,236 per month to ₹27,657 per month in Mumbai. The take-home salary calculation is based on the average Concentrix Corporation Senior Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at Concentrix Corporation in Mumbai?
According to AmbitionBox, 50% of the Concentrix Corporation Senior Customer Service Representatives in Mumbai reported a notice period of 1 Month, 46% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

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Concentrix Corporation Senior Customer Service Representative salary in Mumbai ranges between ₹2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 46 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.