Sutherland Global Services Mumbai Senior Customer Service Representative Salaries by 7 Employees (Updated 2024)

1 - 8 years exp.

₹2.9 Lakhs - ₹4.5 Lakhs

Salary of majority employees

At par with the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 1 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 1 - 8 years exp. (4 salaries)	₹3.6 L/yr - ₹4.5 L/yr
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Finance & Accounting Senior Customer Service Representative Salary 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.4 L/yr

Last Updated: 5 Jan 2024

Companies similar to Sutherland Global Services for Senior Customer Service Representative in Mumbai

Sutherland Global Services Senior Customer Service Representative Salary

1 - 8 years exp. (7 salaries)

₹2.9 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Service Representative Salary 1 - 7 years exp. (47 salaries)	₹2 L/yr - ₹5.5 L/yr 4% more
Teleperformance Senior Customer Service Representative Salary 1 - 8 years exp. (62 salaries)	₹1.8 L/yr - ₹5 L/yr 4% less	1 job opening
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TCS Senior Customer Service Representative Salary 3 - 10 years exp. (9 salaries)	₹4.5 L/yr - ₹6.5 L/yr 52% more
Tech Mahindra Senior Customer Service Representative Salary 3 - 7 years exp. (3 salaries)	₹4.3 L/yr - ₹5 L/yr 29% more
First Source Senior Customer Service Representative Salary 2 - 7 years exp. (24 salaries)	₹2 L/yr - ₹5 L/yr 6% more

Senior Customer Service Representative salary at Sutherland Global Services ranges between ₹2.9 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Senior Customer Service Representative salaries in Mumbai

Last Updated: 5 Jan 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
2 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹6.4 L/yr
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3 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.5 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
5 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.5 L/yr
6 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.8 L/yr
7 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
8 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.6 L/yr

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Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Team Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Aug 2024

1.0

for Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Jun 2024

3.0

for Salary and Benefits

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Sutherland Global Services Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Sutherland Global Services Mumbai?

Senior Customer Service Representative salary at Sutherland Global Services in Mumbai ranges between ₹2.9 Lakhs to ₹4.5 Lakhs for experience between 1 years to 8 years. According to our estimates it is 4% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services Mumbai.

How does the salary of a Senior Customer Service Representative at Sutherland Global Services Mumbai compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at Sutherland Global Services is 4% less than the average salary of a Senior Customer Service Representative in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than Sutherland Global Services to a Senior Customer Service Representative in Mumbai?

TCS Senior Customer Service Representative Salary - ₹4.5 Lakhs to ₹6.5 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹4.3 Lakhs to ₹5.0 Lakhs per year
First Source Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
Concentrix Corporation Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to Sutherland Global Services in Mumbai?

Teleperformance Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at Sutherland Global Services in Mumbai?

The estimated take-home salary of a Senior Customer Service Representative at Sutherland Global Services ranges between ₹26,352 per month to ₹27,771 per month in Mumbai. The take-home salary calculation is based on the average Sutherland Global Services Senior Customer Service Representative salary in India which ranges between ₹2.9 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at Sutherland Global Services in Mumbai?

According to AmbitionBox, 67% of the Sutherland Global Services Senior Customer Service Representatives in Mumbai reported a notice period of 15 days or less, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Senior Customer Service Representative Salaries in Mumbai

Sutherland Global Services Senior Customer Service Representative salary in Mumbai ranges between ₹2.9 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Senior Customer Service Representative salaries in Mumbai

Companies similar to Sutherland Global Services for Senior Customer Service Representative in Mumbai

Latest annual salaries shared by Sutherland Global Services Senior Customer Service Representative in Mumbai

Experience wise Sutherland Global Services Senior Customer Service Representative salaries in Mumbai

Similar Designation salaries in Sutherland Global Services

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Team Manager in Hyderabad / Secunderabad

Senior Associate in Chengalpattu

Process Associate in Hyderabad / Secunderabad

Customer Support Associate in Chennai

Sutherland Global Services Senior Customer Service Representative Salary FAQs

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