Sutherland Global Services Mumbai Senior Customer Service Representative Salaries by 8 Employees (Updated 2025)

1 - 8 years exp.

₹2.9 Lakhs - ₹4.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 1 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 1 - 8 years exp. (5 salaries)	₹3.6 L/yr - ₹4.5 L/yr
Login to view exact salary
Finance & Accounting Senior Customer Service Representative Salary 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.3 L/yr

Last Updated: 8 Jan 2025

Companies similar to Sutherland Global Services for Senior Customer Service Representative in Mumbai

Sutherland Global Services Senior Customer Service Representative Salary

1 - 8 years exp. (8 salaries)

₹2.9 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Senior Customer Service Representative Salary 0 - 6 years exp. (68 salaries)	₹1.8 L/yr - ₹5 L/yr 11% less	2 job openings
Concentrix Corporation Senior Customer Service Representative Salary 1 - 6 years exp. (46 salaries)	₹2 L/yr - ₹5.5 L/yr 6% less
Login to view exact salary
Firstsource Solutions Senior Customer Service Representative Salary 2 - 7 years exp. (23 salaries)	₹2 L/yr - ₹5 L/yr 8% less
TCS Senior Customer Service Representative Salary 3 - 10 years exp. (9 salaries)	₹4.5 L/yr - ₹6.5 L/yr 38% more
Capita Senior Customer Service Representative Salary 3 - 9 years exp. (5 salaries)	₹3.5 L/yr - ₹5.5 L/yr 10% more

Senior Customer Service Representative salary at Sutherland Global Services ranges between ₹2.9 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 8 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Senior Customer Service Representative salaries in Mumbai

Last Updated: 8 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
2 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
5 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
6 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
7 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
8 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr

View all

Similar Designation salaries in Sutherland Global Services

Senior Associate Salary

(163 salaries)

₹1.85 L/yr - ₹6.87 L/yr

Customer Service Executive Salary

(109 salaries)

₹1.3 L/yr - ₹4.7 L/yr

Customer Service Associate Salary

(96 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(57 salaries)

₹1.2 L/yr - ₹4.5 L/yr

Back Office Executive Salary

(31 salaries)

₹1.7 L/yr - ₹4.05 L/yr

Customer Service Representative Salary

(29 salaries)

₹2 L/yr - ₹4.22 L/yr

Senior Customer Service Executive Salary

(19 salaries)

₹2.7 L/yr - ₹5 L/yr

Customer Support Executive Salary

(11 salaries)

₹2.1 L/yr - ₹3.7 L/yr

Senior Process Associate Salary

(9 salaries)

₹3.5 L/yr - ₹4.5 L/yr

Salary related reviews for Sutherland Global Services

5.0

Rated by 1 employees for salary & benefits

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

Team Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Aug 2024

1.0

for Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Salary - Bad

+6 more

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

Got a question about Sutherland Global Services?

Ask anonymously on communities.

Sutherland Global Services Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Sutherland Global Services in Mumbai?

The average salary of a Senior Customer Service Representative at Sutherland Global Services in Mumbai typically ranges from ₹2.9 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Senior Customer Service Representative in Mumbai at Sutherland Global Services earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Senior Customer Service Representative Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 Sutherland Global Services employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at Sutherland Global Services in Mumbai?

The estimated take-home salary of a Senior Customer Service Representative at Sutherland Global Services in Mumbai typically ranges from ₹28,438 to ₹29,826 per month. This is based on the average salary range of ₹2.9 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Sutherland Global Services for Senior Customer Service Representative in India?

TCS	₹4.5 Lakhs to ₹6.5 Lakhs per year
Capita	₹3.5 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to Sutherland Global Services in Mumbai?

The salary of a Senior Customer Service Representative at companies similar to Sutherland Global Services in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹2.0 Lakhs to ₹5.5 Lakhs per year
Firstsource Solutions	₹2.0 Lakhs to ₹5.0 Lakhs per year
Teleperformance	₹1.8 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at Sutherland Global Services in Mumbai?

The salary growth for a Senior Customer Service Representative at Sutherland Global Services in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative in Mumbai can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
1 year	₹3.4 Lakhs to ₹4.3 Lakhs per year
2 years	₹3.4 Lakhs to ₹4.4 Lakhs per year
3 years	₹3.4 Lakhs to ₹4.4 Lakhs per year
4 years	₹3.5 Lakhs to ₹4.4 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Sutherland Global Services Salaries >
Sutherland Global Services Senior Customer Service Representative Salaries >
Sutherland Global Services Senior Customer Service Representative Salaries in Mumbai

Sutherland Global Services Senior Customer Service Representative salary in Mumbai ranges between ₹2.9 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Senior Customer Service Representative salaries in Mumbai (Updated 2025)

Companies similar to Sutherland Global Services for Senior Customer Service Representative in Mumbai

Latest annual salaries shared by Sutherland Global Services Senior Customer Service Representative in Mumbai

Experience wise Sutherland Global Services Senior Customer Service Representative salaries in Mumbai

Similar Designation salaries in Sutherland Global Services

Salary related reviews for Sutherland Global Services

Customer Service Associate in Chennai

Customer Support Executive in Chennai

Process Associate in Chennai

Team Manager in Hyderabad / Secunderabad

Senior Associate in Chengalpattu

Sutherland Global Services Senior Customer Service Representative Salary FAQs

Tell us how to improve this page.