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WNS Senior Customer Service Representative salaries in Mumbai

Annual salary range
1 - 10 years exp.
₹2 Lakhs - ₹3.6 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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7% less than the average Senior Customer Service Representative Salary in BPO Companies for 1 - 10 years of experience

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Last Updated: 13 Mar 2023

Companies similar to WNS for Senior Customer Service Representative in Mumbai

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WNS Senior Customer Service Representative Salary

1 - 10 years exp. (3 salaries)

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₹2 L/yr - ₹3.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹4.5 L/yr - ₹6.5 L/yr

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₹4.8 L/yr - ₹5.8 L/yr

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₹1.8 L/yr - ₹5 L/yr

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1 job opening
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₹2 L/yr - ₹5.5 L/yr

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₹2 L/yr - ₹5 L/yr

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Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Senior Customer Service Representative salary at WNS ranges between ₹2 Lakhs to ₹3.6 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 3 latest salaries received from various employees of WNS.

Latest annual salaries shared by WNS Senior Customer Service Representative in Mumbai

2y ago
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10 years exp.

Experience wise WNS Senior Customer Service Representative salaries in Mumbai

Last Updated: 13 Mar 2023

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹3.4 L/yr - ₹6.1 L/yr
2 years (AmbitionBox Estimate)

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₹2 L/yr - ₹6.2 L/yr
3 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
View all
WNS Senior Customer Service Representative Salary and Career Growth

From

To

Senior Customer Service Representative

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1 - 10 years exp.

General Manager

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15 - 23 years exp.

Senior Customer Service Representative

1 - 10 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 71% hike

Assistant Manager

0 - 17 years exp.
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arrow icon 61% hike
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in WNS

Senior Associate Salary
(1.5k salaries)
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₹1.45 L/yr - ₹7.5 L/yr
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₹0.9 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.55 L/yr
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₹1.05 L/yr - ₹4.5 L/yr
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₹2.3 L/yr - ₹4.9 L/yr
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₹2.5 L/yr - ₹7 L/yr
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₹1.5 L/yr - ₹4.57 L/yr
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₹2 L/yr - ₹2.72 L/yr
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Salary related reviews for WNS

4.5

Rated by 3 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 24 Feb 2025

4.0
 for  Salary and Benefits

Likes

Salary comes in time, work culture is good.

  • Salary - Good
  • +3 more

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.

read more

Full Time

 · 

Quality Assurance Department

1.0
  •  posted on 17 Feb 2025

1.0
 for  Salary and Benefits

Likes

Nothing just a working environment is good

  • Job security - Excellent
  • +1 more

Dislikes

Dissatisfied salary for my entire 5years of experience in the same organization they are giving hike to the new people and for the old they are not considering at all and how can we be a loyal employee

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Jan 2025

1.0
 for  Salary and Benefits

Likes

Flexible schedule. Work life balance.

  • Job security - Excellent
  • +1 more

Dislikes

False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 Jan 2025

3.0
 for  Salary and Benefits

Likes

Salary on time and one side cab drop

  • Skill development - Excellent

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

read more
  • Promotions - Poor

Full Time

 · 

Procurement & Supply Chain Department

1.0
  •  posted on 15 Dec 2024

3.0
 for  Salary and Benefits

Likes

Nothing to like about this organisation except payment and incentives also night shift allowances.

read more
  • Job security - Good

Dislikes

All the things which is needed to be a good organisation that is missing here Work life balance - NO Promotion- NO SAT/SUN working - YES PARTIALITY - YES Casteism - YES managers behaviour - Worst They are not discussing with people for sat sun working they directly update the roster and ask people to come otherwise same day resignation will be there NSA not approved in time so the pay cycle will impact for us they don’t have care.

read more
  • Skill development - Bad
  • +4 more
see more salary related reviews

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WNS Senior Customer Service Representative salary in Mumbai ranges between ₹2 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 WNS latest salaries received from various employees of WNS.