WNS Customer Support Executive salaries in Mumbai

Likes

I work there for an year , all though it's quite good place to work, people working in wns Pune are more polite and manner full than the gurg oan. If I would have asked to be a part of Pune or the Mumbai team I would have never quit . There is person in Pune team named Amit Singh (a great man) Thanks wns A day i decided to join once again after few months I resin , I call a senior person to talk about it , having a thought ill be there for a long time either I will improve the management or my self .but people doesn't care once you left .

Dislikes

Cost cutting in few basic things , as I understand wns just needs to expend around 150rs /person in month to fix it .it's about GGN , not sure about Pune or Mumbai branch. Management , I Can't understand every thing is not possible but as per my understanding there is lot of things can be fixed without any investment , just needs to understand the need to manage or fix it .but no one care and being an employ we can directly reach to higher authority.

Likes

...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Likes

Good friends I had meet.

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

Likes

Good for freshers

Dislikes

Employer part of pf also deducted from salary no explanation from hr, Night shift allowance is very less almost nothing, if you missed the floor entry time by 2min direct escalation from manager same for transportation if you miss the cab I need to give logical explanation why u miss it

Likes

Salary comes in time, work culture is good.

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.