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Teleperformance
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Filter reviews by Teleperformance Customer Service Representative Reviews
Overall Rating
based on 257
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
62% employees reported
Rotational Shift
59% employees reported
Flexible timing
57% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
84 reviews
Rated by Men
155 reviews
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a deputy manager
1w
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
Q1. What is the speed of your wifi and how much total overall experience?
Q2. What is the role of customers support representative
Get interview-ready with top interview questions
View all 11 questionsQ3. How will you address the customer for the situation given
Q4. What is Coustomer care executive & BPO??
Q5. How to convince an rude customer
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Teleperformance.
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Customer Service Representative Jobs at Teleperformance
People also ask about Teleperformance's Customer Service Representatives
How is Teleperformance to work for?
Teleperformance is rated 3.5 out of 5, based on 257 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.3 at Teleperformance by 257 employees. While job security is rated 3.3 and work-life balance is rated 3.3 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 20% Teleperformance employees work from home permanently, and 2% work from office 2 days/week (based on 36 AmbitionBox reviews in last 6 months).
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Teleperformance Customer Service Representative Reviews by Locations
- Teleperformance Customer Service Representative Gurgaon / Gurugram Reviews
- Teleperformance Customer Service Representative Indore Reviews
- Teleperformance Customer Service Representative Mumbai Reviews
- Teleperformance Customer Service Representative Thane Reviews
- Teleperformance Customer Service Representative Mohali Reviews
- Teleperformance Customer Service Representative Jaipur Reviews
- Teleperformance Customer Service Representative Agra Reviews
- Teleperformance Customer Service Representative Bangalore / Bengaluru Reviews
- Teleperformance Customer Service Representative Kolkata Reviews
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Teleperformance Reviews by Designations
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At
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Office cab/shuttle
3 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
4 total
responses
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