Teleperformance Team Lead Operations Reviews

Likes

There will be too many test in training and if you clear all of them and join production then you can have a secure job.

Dislikes

NO growth opportunities. NO to minimum hike or appraisal in salary (max is 5% if you are an exceptional performer). Too much politics. Middle and Upper management only gives growth opportunities to those who are their favorite employees. NO work life balance as you can be asked to extend your shift or work on your WO anytime and you can't say no. OT is not an option but an mandatory requirement and OT amount is quite less (Rs. 100-200/per hour) based on process. NO Learning There is Teleperformance focus on their own training program which is how to have happy customers or employees, but none of these learning programs are useful as it has no real scenario handling or skills. They only show you perfect scenario on how to treat a customer or your employee but that does not happen....Read More

Work Details

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.

Work Details

Work policy: Some people are permenent work from some are permenent work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good place to work. Salary & promotion is concern. Other things is really good.

Dislikes

No emergency loan Leave policy good but managers are not allowed to take leave. Shift allowance no. Admin facility l cafeteria not OK.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's was great experience

Dislikes

Nothing

Likes

Nothing to like

Dislikes

Everything work culture etx

Likes

Nothing

Dislikes

There's no fun, no celebration and no employee satisfaction

Likes

Good

Dislikes

Salary and incentives and everything is good and this is a secure job if no one break the policy.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

This company culture is good and all employees are helpful. We get salary in time.

Dislikes

This company appraisal structure not good.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.