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Engaged Employer

Teleperformance

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3.9

based on 29.9k Reviews

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Teleperformance Team Lead Operations Indore Reviews

Updated 13 Feb, 2025

Overall Rating

4.2/5

based on 34 reviews

Rating distribution

15 (44.1%)

8 (23.5%)

6 (17.6%)

2 (5.9%)

3 (8.8%)

Category Ratings

4.1

Job security

4.0

Skill development

4.0

Work satisfaction

3.9

Company culture

3.9

Work-life balance

3.8

Promotions

3.7

Salary

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

68% employees reported

Flexible timing

70% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

3 reviews

4.5

Rated by Men

29 reviews

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Top Mentions in Teleperformance Team Lead Operations Indore Reviews

34 reviews found

Sort by: Popular

Team Lead Operations in Indore

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2025

Likes

The company maintains high ethical standards, particularly regarding data secuirty.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead Operations in Indore

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

Team Lead Operations in Indore

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

All well

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Working well with

Get interview-ready with top interview questions

View all 6 questions

Team Lead Operations in Indore

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2023

Likes

Work culture and environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 May 2022

Likes

Work culture

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

6 Working days. Parking facilities

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 04 Aug 2023

Likes

Nothing for liking

Dislikes

Politics for promotions and no career growth

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Indore

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 10 Jun 2020

Likes

It's good that I have my JOB, as I am working from home. indeed I have learnt so much from the company. Support in COVID -19, negligible support given, 22nd March lockdown started in Indore, next day I was off the payroll, that was informed in May. I got on the payroll when I could arrange a laptop to work in that lockdown period. Ifelt like I am a daily earner if I will work I will get paid for the day if did not work, no payout. No clear communication. No BCP plan, no backup, no proactive approach. One thing which I realized and learned from the company if you have people to do favours or place a jack for you, you can be in or out easily and the same people will teach you how not be a partial person/leader?...Read More

Salary - Good
Skill development - Excellent
Work satisfaction - Good

Dislikes

They fired few, but yes when it came for re-hire, all went in for "jack", less skilled. The ones supported the company were not prioritized. It was like favouritism. It's sad to learn that the given support does not count. Words do not matter of anybody, things have to be documented, at times they even deny it might be someone else's voice over the call. Wish the information and action could have been proactive as the company have been teaching from ages. No extra support is given by the company, I worked I got paid I did not work those days we're unpaid. And they smartly delete the comments from the social media post....Read More

Job security - Poor
Company culture - Poor

Work Details

Good 10 hrs to be invested, it is well said the company, TLs and above have a fixed time to come in but not to leave the premises.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Health insurance dedicated to my salary. Facility available but it is charged. You need a cab, pay in half. You need maturity money, pay in installment.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Team Lead Operations in Indore

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 May 2021

Likes

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Work Details

It was good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Indore

Full Time

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Jul 2018

Likes

Culture of the organization is so good, you won't feel biased and no will behave you like bossy.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work timings: Flexible Timings

Team Lead Operations in Indore

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2022

Likes

I like working with teleperformence It is nice place for working There are so many opportunities for everyone

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I left teleperformence It is bed for me And I don't like it

Work Details

It's fantastic I never want to left teleperformence But some family problems

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Indore

Flipkart Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Aug 2022

Likes

Work environment Management

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

salary structure

Salary - Poor

Work Details

Work policy: WFH is only for emergency

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Rebel doc Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 27 May 2022

Likes

Best company for beginners in BPO sector

Job security - Good

Dislikes

Not a good company to work for long time.

Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work policy: Rotational week offs

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Love the environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing else

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2021

Likes

yes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing makes me unhappy with tp

Work Details

good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 May 2021

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Team Lead Operations in Indore

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2020

Likes

nothing

Dislikes

senior management

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

bad

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in Indore

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Jan 2020

Likes

Less chances of loosing job

Job security - Excellent

Dislikes

Unqual salary raise after promotions, no surety about yearly appraisals, very less learnings

Salary - Bad
Skill development - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Team leader

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Back office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Nov 2019

Likes

Nothing much

Dislikes

I have worked with teleperformance indore where management was pathetic. Director were highly biased and unprofessional. I have seen multiple time directors using abusive language with managersand team leaders , target femalte employees for giving feedback, chewing gutkha on the floor. If anyone raise voice against his misbehavior then he throws him/her out of the company.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I have worked as an amcc where i used to look after team of 15 members and rerely used to do work of a team leader, most of the times used to follow useless instructions given by the managers and director

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Apr 2020

Likes

Overall experience was awesome

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Mar 2019

Likes

works like a start up.... things are easy to manipulate

Job security - Good

Dislikes

illogical, impractical and rigid policies

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

monotonous

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Teleperformance Team Lead Operations Reviews by Locations

Teleperformance Indore Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 68% of empl...Read more