Teleperformance Technical Support Agent Reviews

Likes

Don't go guys who are willing to join. TP makes you why we are living.

Dislikes

There is no work life balance, there is no proper salary , they are doing us with extra hours other than our shift timings , no proper timings , no proper week offs , full politics in office. No shift allowances, No two way Cab , they are doing just business with employee health. If we are doing night shifts ,if we ask for one day leave they were asking like where is documented proof. Don't waste your career...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was one of the most rewarding experiences I have had in a corporate setting. My team leader demonstrated exceptional professionalism and courtesy throughout the process.

Dislikes

It was a contractual

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No work pressure and the colleagues are too friendly and managers are also too polite and very friendly.

Dislikes

The salary too low for onsite projects and there is no extracurricular activities .

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More

Likes

I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.

Dislikes

Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is to help customers with their technical issues.

Dislikes

Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good working culture and supportive always pull and appreciate the performance.

Dislikes

No job security, suddenly ask to give notice period and very bad about job security.

Work Details

Work policy: other

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

It is a good company for people who wish to excel in their current role. Great L&D team to work with globally.

Dislikes

Certain times early communication from management residing in India might be a problem.

Work Details

Work policy: Once a week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Payment on time

Dislikes

1. No accountability from senior side 2. Blaming the juniors 3. Abusive environment 4. Too much pressure 5. Complete 8 hours working and hardly gives the break even washroom breaks 6. Seniors give fake promises.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is growth in a very short time.

Dislikes

Salary, shifts, work life balance nothing is provided as promised and they say they are employee centric company but whenever you raise any queries the HRs don't even bother to check the problems you are facing they just say their signature statement 'as per policy'.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is such a good company but not Kolkata site.

Dislikes

Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just getting salaray on time

Dislikes

The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Incompetent salaries, No Promotion scope unless promotion with salary increment, Worst Job security, on floor abusing and Negative skill development, low Quality of work and it is just tradition spread sheet work

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.