AmbitionBox
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Teleperformance
based on 29.6k Reviews
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Training & Development Department
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Job securities is very good
Appraisal system is very poor and not giving justified salary for the internal promoted employees
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Training Department
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The ethics hotline of Teleperformance works really well.
Everyday there is fear of loosing your job.
Terrible
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Feel free to visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!
Life Insurance Department
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The company as a brand is good but people belongs to management do partially always.
Management is not good.
I was a trainer and was taking care of nht team
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Corporate Training Department
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Great Company
Everything is good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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HR management is good but recruited is bribing
Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.
Work timings: Flexible Timings
Full Time
General Insurance Department
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Nothing is good about the company
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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Work environment with the peers, i.e., managers makes the subordinates feels comfortable with each and every part of learning and never judge us professionally.
Salary as per work load i.e, I am not satisfied with the salary being paid although I am multilingual and in a BPO sector working with multiple language is a deal. No OT benefits, food cards, transport benefits nothing
Full Time
Operations Department
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We could take our week off according to our preference.
To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Operations Support Department
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Company policies are the only thing I like about Teleperformance Gurgaon 398 site.
Not sure about other TP sites, but TP Gurgaon 398 only cares about their image and reputation not the employees’ actual overall wellbeing as they claimed to do.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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Except salary n appraisals everything was great
Salary packages for internal employees are less in comparison to external hirings. Appraisals good only for those selective employees every year
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.
Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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I loved my Job
Who can work for a place where the management cares about people who do not care about their employees. The HR loves sycophancies and toadyism. They will nenevr support you if you do not grovel at their feet.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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NA
No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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Highly professional yet kind and helpful team leads , making work challenges easier to navigate High - quality office facilities , with a comfortable breakroom for recharging .
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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Nothing to like in this old school impractical setup.
The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Finance Department
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While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.
Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rebel doc Department
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If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.
People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing is there to like.
There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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I'll admit , there were some challenges at first , but the trainers and managers provided awesome support to help me unlearn old habits and pick up the new skills I needed.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Artists Department
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the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
UI / UX Department
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It feels good to be part pf that. The call volume can get overwhelming sometimes, but the coaching and support I get from my managers helps me tackle even the toughest customer interactions.
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 50% of emplo...yees reported the working days at Teleperformance as Monday to Saturday. 100% employees reported the work timings at Teleperformance as Flexible timing. Read moreConcentrix Corporation
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