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3.9

based on 27.2k Reviews

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Teleperformance Senior Customer Service Associate Reviews

based on 13 reviews
Updated 23 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.1

Salary & Benefits

3.1

Company culture

3.1

Skill development

3.1

Job Security

3.1

Work Satisfaction

3.0

Work-Life balance

2.7

Promotions/Appraisal

Top Mentions in Teleperformance Senior Customer Service Associate Reviews

13 reviews found for "work culture"

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Top Teleperformance Senior Customer Service Associate Interview Questions

asked in Senior Customer Service Associate interview
Q1. What do you know about Customer service ?
View answer (1)
asked in Senior Customer Service Associate interview
Q2. What is ram used in the computer for
View answer (1)
asked in Senior Customer Service Associate interview
Q3. Technical and non technical kills in hand
View answer (1)
asked in Senior Customer Service Associate interview
Q4. What is logistics
View answer (1)
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Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Teleperformance's Senior Customer Service Associates

Is Teleperformance a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 13 employee reviews, it's clear that most senior customer service associates have an average experience working at Teleperformance. Salary & Benefits holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 13 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer service associates, click here.
How is the work culture at Teleperformance for Senior Customer Service Associates?
Work culture at Teleperformance for senior customer service associates is rated 3.1 out of 5 by 13 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for senior customer service associates, click here.
How is the job security at Teleperformance for Senior Customer Service Associates?
Based on 13 reviews on AmbitionBox, Teleperformance's senior customer service associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for senior customer service associates, click here.
Is work from home available to Senior Customer Service Associates at Teleperformance?
According to AmbitionBox, 26% of Teleperformance's senior customer service associates work from home permanently, 63% work from the office, and 11% follow a hybrid model, based on 35 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for senior customer service associates, click here.

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Teleperformance Senior Customer Service Associate Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 55% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 52% employees reported the work timings at Teleperformance as Flexible timing. Read more

Work Policy for Teleperformance Senior Customer Service Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 35 reviews in last 6 months

Work from office

Work from office

63%
Permanent work from home

Permanent work from home

26%
Hybrid

Hybrid

11%

Other hybrid work policies

9%

2 days/week from office

2%

Gender Based Ratings for Teleperformance Senior Customer Service Associate

based on 200 reviews
3.0
Rated by 64 Women

Rated 3.0 for Company Culture and 3.0 for Salary & Benefits

women
3.3
Rated by 136 Men

Rated 3.2 for Salary & Benefits and 3.2 for Job Security

men

Working Days for Teleperformance Senior Customer Service Associate

based on 215 reviews
Rotational Shift
55%
Monday to Friday
20%
Monday to Saturday
17%
Other
5%
Alternate Saturday off
3%

Work Timings for Teleperformance Senior Customer Service Associate

based on 215 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 6.30pm)
52%
8%
6%
34% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Service Associate

based on 215 reviews
Day shift
Night shift
79%
21%

Business Travel for Teleperformance Senior Customer Service Associate

based on 215 reviews
No travel
70%
Within city
22%
Within country
5%
International travel
3%
Teleperformance Senior Customer Service Associate Salary
based on 934 salaries
₹1 L/yr - ₹5.2 L/yr
At par with the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Senior Customer Service Associate
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
+3 more benefits
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