Teleperformance Senior Customer Service Associate Reviews

Likes

Only the Salary is good

Dislikes

Discrimination, biased, politics, shift timing, management, incentives program, cab....

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only thing I like is that they pay salary on time or before. That's the only pro

Dislikes

If you are interested in working with Teleperformance I'll give you 5 reasons not to join their company. 1. Joining teleperformance is not a problem but the process in which you'll be hired can make a huge huge difference. The process in which I was it was hell 2. Their work culture is worst like literally worst....nobody cares about you they consider you are the robot and expect you to work 9 hours or more and if one day you completed 8 hours 58min then you'll get a scolding from your TL. Like literally if you are going through personal problems or unluckily any problem that arise in your life company doesn't care about your mental health they expect you to work on time and like a robot without any feelings. 3. They exploit a lot. Please make sure you enquire about salary packages with the people around in your process I realised after 6 months that I was getting 30% less salary than my colleague who joined the company at the same time and was performing even worse than me. 4. No appraisals at all no proper incentive nothing. If In a year you performed great 10months and in 11th and 12th month your performance is below expectations they cancel appraisal and say from the past 2 month you are performing very bad which doesn't make any sense.... 5. Very very worst company please don't get your mental health fu** too much work pressure especially if the process is not that good....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company staff and admin were very nice and salary is really good for freshers.

Dislikes

No work life balance and too much rotational shifts with no proper weekoff

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment

Dislikes

salary should increase like other companies

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It's been 45 days not yet i have received the salary even no mail no details has been share HR are not responding mail.

Dislikes

Delay in salary deduction for no reason.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance

Dislikes

Salary and appraisal

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I can't anything because of im just went to office for few days only. In that short period i couldn't judge the company.

Dislikes

I don't get wfh till now and no salary. I don't get any proper information from them.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Permanent Work from home provided

Dislikes

Never provided any essential equipments for work, neither provided any allowance or compensation for the same, asked to extend shift time without any extra compensation, ever after the work assigned was totally completed.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on time.

Dislikes

The supervisor don't care about you untill you are friends with them. Leaves are not granted. No incentives even if you maintain the KPIs. The helpline number never works. Fnf policy is not transparent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall working at Teleperformance was a nice experience for me. Job is secured in this organization. Management is proper.

Dislikes

The worst part about working at Teleperformance is about the salary. There is no proper increment in the salary and if we ask appraisal from the management they will say appraisal depends upon the performance. Even if you had a great performance in work still they will not give you that kind of appraisal which you will expect. There is no politics in this organization. Cab arrangement is awesome. They will provide a security guard in your cab if you take the cab after 23:00 pm so they definitely care for their employees in terms of safety....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There's nothing to like about them

Dislikes

Politics, unprofessional management, low salary, no growth,no appraisal, worst company to work with.

Work Details

Work policy: Work from home in few process and rest are work from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a good industry for TELEPERFORMANCE GLOBAL PVt ltd.i like workplace. Updated tha extra knowledge for banking sector

Dislikes

Salary not increase. My language skill is only Marathi but my seniors are updated the hindi language. so i will very dislike tearm and conditions

Work Details

I have last 3 years and 8 months are continuously working till date

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.