Teleperformance Senior Customer Service Agent Reviews

Likes

There is literally nothing to like about this company. Join this company at your own risk.

Dislikes

You will have to leave your self respect outside the company. And of course, forget about your mental peace. The environment is very toxic and management is never friendly and not helpful. The security staff will treat you like a prisoner facing some serious charges. Also the Hebbal office space and cafeteria is very unhygienic. Rats and pegeon infestation is a common sight here. The HR and management are a bench of illiterate, uncultured and have no sense of empathy....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary was on time and senior executives were quiet friendly and professional too....

Dislikes

Work pressure a bit

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is one of the best company I ever worked with. Company's work culture is very good. Anyone willing to start a good career in BPO, it's a great choice.

Dislikes

Nothing to dislike, everything is good at Teleperformance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More

Likes

I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.

Dislikes

Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More

Work Details

Work related travel: This is a desk job.

Likes

According to me no one is like this organization, due to very ,everyone hate company🤐

Dislikes

According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.

Likes

I don't know about other process but in which process (AML) I am working, it is very good in terms of incentives, promotion through IJP, these two things are really good, here u can earn more than ur salary in terms of Over time. Little bit work pressure but not that much that u can't handle. Language can be barrier but if ur communication is weak u will get chance to improve it here. So language barrier can be positive....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job stability

Dislikes

No work life balance and management thinks that their right to stop someone even after completing office hours. They made culture so toxic and it's pathetic. They don't pay enough and don't give mental peace

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

HR management is good but recruited is bribing

Dislikes

Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.

Work Details

Work timings: Flexible Timings

Likes

Teleperformance stands out for its focus on employees . They truly priorities our growth through health benefits, learning options, and career advancement .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I dont like it as i really want to join teleperformance. But they are not making me in.

Dislikes

I was the employee of teleperformance from 2022 to 2024. And then i had left the teleperformance. But now i am wanting to rejoin the teleperformance the management is saying that you were having the pointers. But as per policy the employ should not leave the teleperformance on active pointers. But i was not having the active pointers and they are not making me in.

Work Details

Work policy: It was all from office but if you need can ask for the work from home.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.

Dislikes

Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture is very competitive and the values and very high but there are certain elements which try n overpower due to their senior level contacts to demoralize other staff and break them

Dislikes

Teleperformance is an organisation to work with and have quiet liked my tenure here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not at all poor management

Dislikes

Management is so poor, and also there Hr Tushar kohli having behaviour issues they don't even know how to talk to employees.No job security teleperformance is worst and poor company.

Work Details

Work policy: Work from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.