Teleperformance Senior Customer Service Agent Reviews

Likes

Decent Salary

Dislikes

Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom. Please think 10 time before joining.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like anything ... Fake promises are very good in this company. All give fake promises

Dislikes

All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.

Dislikes

sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary On Time.

Dislikes

Unachievable Targets. Toxic environment TL behaviour No leaves Mental torture. Not got a single leave. TL called the office even after a major accident. Threat From BHR. Work culture is bearish. Mar jao lekin TP mat join karo

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you have the qualification and hunger then take it as a part time job only while you Upskill yourself for other job Or exams and simultaneously earn some money to support your family.

Dislikes

The working hours. It's mainly in the night for us and sometime the timing is even worse. You didn't even understand whether you are working in night or sleeping in day.

Likes

Anybody in need of a role to work would never say its not worth it, it's always about the efforts we give to the company henceforth the reverts follows. The best we perform, the less we regret.

Dislikes

The timings and the offs, there's no personal space except Sundays, no time to be with family.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you

Dislikes

Worst company of all and toxic enviroment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Some trainers are good. Some people are helpful. Salaries are given on time

Dislikes

The ambience of the production floor is the worst. It's so toxic and so much biased you can't even imagine. The HR department won't give you leave even if there is a death in your house or if your seriously ill. Most of the top level guys the Team leaders and specially The HR department are very much toxic biased and they won't evencare about your mental health, there is no cab facilities untill you are certified and during that too they'll give you shifts which seems impossible to come....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded

Dislikes

Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked

Likes

The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority

Dislikes

Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

So far nothing in 2 years. No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in

Dislikes

Everything, this is the worst company i have ever worked

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you want to do just time pass then join and if you are like arts student and you think you will not get more than 23k from anyone then you can join Teleperformance because the pay scale is good ( 20k to 24k in hand you will get in international process only) and hike in salary is negligible so before joining please keep it in your mind whatever Inhand is mentioned in your offer letter same you will get for next 2 to 3 years if you will not get promoted……. And you can earn extra via overtime and some extra perks but you have to give more time and energy……overall the work culture is very disturbing like you will disconnect yourself with the world means every time in sleep or walk you will found yourself as tp tp tp tp…..(Teleperformance) and work culture for girls are very bad…..har koi piche padha rahega…………..trainer se lekar manager or uska bhi manager………..baaki ganjja se dur rhna …………..or bhi bhut h pr bhut h itna...Read More

Dislikes

Managers

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary always credited on time.

Dislikes

Rest everything is worst... Manager don't have manner how to talk with employees as well as HR's also favour manager... If u need any emergency leave they will mark SUPL

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.