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3.9

based on 27.1k Reviews

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Teleperformance Senior Customer Care Associate Reviews

based on 14 reviews
Updated 9 Oct, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.5

Company culture

3.2

Salary & Benefits

3.1

Skill development

3.0

Work-Life balance

2.7

Work Satisfaction

2.4

Promotions/Appraisal

2.4

Job Security

Top Mentions in Teleperformance Senior Customer Care Associate Reviews

14 reviews found

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People also ask about Teleperformance's Senior Customer Care Associates

Is Teleperformance a good place to work for Senior Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 14 employee reviews, it's clear that most senior customer care associates have an average experience working at Teleperformance. Company culture holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.4. Read reviews about company culture and job security on AmbitionBox.
Does Teleperformance pay their Senior Customer Care Associates well?
According to AmbitionBox reviews, Teleperformance senior customer care associates rate their salary and benefits at 3.2 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer care associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer care associates, click here.
How is the work culture at Teleperformance for Senior Customer Care Associates?
Work culture at Teleperformance for senior customer care associates is rated 3.5 out of 5 by 14 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for senior customer care associates, click here.
How is the job security at Teleperformance for Senior Customer Care Associates?
Based on 14 reviews on AmbitionBox, Teleperformance's senior customer care associates rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer care associates, click here.

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Gender Based Ratings for Teleperformance Senior Customer Care Associate

based on 13 reviews
3.2
Rated by 7 Women

Rated 3.4 for Company Culture and 3.4 for Salary & Benefits

women
3.1
Rated by 6 Men

Rated 3.5 for Company Culture and 3.3 for Skill Development

men

Working Days for Teleperformance Senior Customer Care Associate

based on 14 reviews
Rotational Shift
73%
Monday to Friday
18%
Monday to Saturday
9%

Work Timings for Teleperformance Senior Customer Care Associate

based on 14 reviews
Flexible timing
Strict (9.30pm - 7pm)
Strict (12.30pm - 9.30am)
36%
16%
16%
32% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Care Associate

based on 14 reviews
Night shift
Day shift
50%
50%

Business Travel for Teleperformance Senior Customer Care Associate

based on 14 reviews
No travel
67%
Within city
22%
International travel
11%
Teleperformance Senior Customer Care Associate Salary
based on 32 salaries
₹2 L/yr - ₹4.5 L/yr
At par with the average Senior Customer Care Associate Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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