Teleperformance Senior Customer Care Associate Reviews
based on 14 reviews
Updated 9 Oct, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.5
Company culture
3.2
Salary & Benefits
3.1
Skill development
3.0
Work-Life balance
2.7
Work Satisfaction
2.4
Promotions/Appraisal
2.4
Job Security
Teleperformance is rated
3.2 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.2 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Senior Customer Care Associate Reviews
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14 reviews found
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Popular
Senior Customer Care Associate in
Chennai
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Overall average but job security and growth will not be there
Dislikes
Salary package and leaves
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Customer Care Associate in
Kolkata (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Only salary in time
Dislikes
Except salary everything
Similar companies for Senior Customer Care Associate
Senior Customer Care Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 04 Apr 2024
Likes
Nothing
Dislikes
A lot don't want to discuss
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Care Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2022
Likes
I like only one thing that they provide work from home and there is no work pressure as such. We can easily manage home and work alongside.
Dislikes
There is a lot to talk about. However, I will mention the worst part I have experienced in this company. I have faced sexism, there is no equal opportunity you need to be more friendly if you want your work to be done... appraisal was based on this. This one was the worst ..rest employees can still manage.
Work Details
My work was to handle customer queries over chat and email and this is a travel process.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Care Associate in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 May 2022
Likes
It's good place to beginner
Dislikes
There is lot of politics
Work Details
I enjoyed to work
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Care Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2023
Likes
No nothing
Dislikes
Nothing nothing nothing nothing nk
Senior Customer Care Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Environment, supportive, cooperative,helps in learning and development of skills and knowledge.
Dislikes
NA
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Senior Customer Care Associate (working remotely)
Part Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2023
Likes
Yah ek interesting subject hai ismein kam karna bahut aasan hai koi bhi vyakti isme ezey kam kar sakta hai
Dislikes
No I am not dislike about working at Teleperformance
People also ask about Teleperformance's Senior Customer Care Associates
Is Teleperformance a good place to work for Senior Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 14 employee reviews, it's clear that most senior customer care associates have an average experience working at Teleperformance. Company culture holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.4. Read reviews about company culture and job security on AmbitionBox.
Does Teleperformance pay their Senior Customer Care Associates well?
According to AmbitionBox reviews, Teleperformance senior customer care associates rate their salary and benefits at 3.2 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer care associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer care associates, click here.
How is the work culture at Teleperformance for Senior Customer Care Associates?
Work culture at Teleperformance for senior customer care associates is rated 3.5 out of 5 by 14 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for senior customer care associates, click here.
How is the job security at Teleperformance for Senior Customer Care Associates?
Based on 14 reviews on AmbitionBox, Teleperformance's senior customer care associates rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer care associates, click here.
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Teleperformance Senior Customer Care Associate Reviews by Locations