Teleperformance Senior Agent Reviews

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded

Dislikes

Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked

Likes

Nothing to like anything ... Fake promises are very good in this company. All give fake promises

Dislikes

All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.

Dislikes

sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary On Time.

Dislikes

Unachievable Targets. Toxic environment TL behaviour No leaves Mental torture. Not got a single leave. TL called the office even after a major accident. Threat From BHR. Work culture is bearish. Mar jao lekin TP mat join karo

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you want to do just time pass then join and if you are like arts student and you think you will not get more than 23k from anyone then you can join Teleperformance because the pay scale is good ( 20k to 24k in hand you will get in international process only) and hike in salary is negligible so before joining please keep it in your mind whatever Inhand is mentioned in your offer letter same you will get for next 2 to 3 years if you will not get promoted……. And you can earn extra via overtime and some extra perks but you have to give more time and energy……overall the work culture is very disturbing like you will disconnect yourself with the world means every time in sleep or walk you will found yourself as tp tp tp tp…..(Teleperformance) and work culture for girls are very bad…..har koi piche padha rahega…………..trainer se lekar manager or uska bhi manager………..baaki ganjja se dur rhna …………..or bhi bhut h pr bhut h itna...Read More

Dislikes

Managers

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you have the qualification and hunger then take it as a part time job only while you Upskill yourself for other job Or exams and simultaneously earn some money to support your family.

Dislikes

The working hours. It's mainly in the night for us and sometime the timing is even worse. You didn't even understand whether you are working in night or sleeping in day.

Likes

You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.

Dislikes

Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority

Dislikes

Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

So far nothing in 2 years. No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in

Dislikes

Everything, this is the worst company i have ever worked

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary always credited on time.

Dislikes

Rest everything is worst... Manager don't have manner how to talk with employees as well as HR's also favour manager... If u need any emergency leave they will mark SUPL

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Everything is bad.. Only Chamchas can work here and can get promoted. People become Team Leader and don't even know how to handle things. The only quality they have is "Chamchagiri".

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.

Dislikes

I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

That it puts food on my plate

Dislikes

The toxic enviornment, the favouritism, the lack of growth, the stress that they put on grade one associates which should be handled by the higher ups, the lack of appreciation, no extra payment for much extra work and the politics.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company policies are the only thing I like about Teleperformance Gurgaon 398 site.

Dislikes

Not sure about other TP sites, but TP Gurgaon 398 only cares about their image and reputation not the employees’ actual overall wellbeing as they claimed to do.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.