AmbitionBox
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Teleperformance
based on 29.4k Reviews
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Insights from employee reviews on AmbitionBox
80% employees reported
67% employees reported
100% employees reported
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Full Time
Management Department
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Just awesome , beautiful workplace , brilliant management , very understanding and cooperative senior officials/ managers good facilities , very good arrangements for employees at all times , we feel valued working here .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
After Sales Service & Repair Department
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My work experience with Teleperformance excellent , informative and productive . Good company to work and can spend lot of years with regular growth.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Top Management Department
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I had a positive experience working with my team and made great memories.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Part Time
Retail & B2C Sales Department
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This company made me more confident
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Good environment, supportive staff & work life balance is good.
Appraisal not good, cafeteria was not good as required & don't think about job security.
Over all not good but not bad
Work days: Alternate Saturday off (Flexible Timings)
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Excellent
Banking Department
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A splendid company that will certainly pay you well and take care of your job in terms of security. The work environment is great and one can thoroughly enjoy being a part of this organisation
Salary is decent but career growth is slow
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
Management is unskillful still they're promoted and sitting on top tiers without 0 skills. No chance of growth until you're management's favourite. Imperfect incentive slab which you don't get usually. However someone who's favorite he/she will definitely get more than the deserving person. Worst management and worst managers. Awful experience
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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HR management is good but recruited is bribing
Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.
Work timings: Flexible Timings
Full Time
General Insurance Department
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Nothing is good about the company
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations Department
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We could take our week off according to our preference.
To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Product Management - Technology Department
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Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.
Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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NA
No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend
Work related travel: This is a desk job.
Full Time
Operations Support Department
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No likes
The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Wfm Department
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Teleperformance is well known company and I was happy to work in the company. My maximum experience was fantastic with TP.
I dislike the management of Teleperformance. Their is no any management for employee care. HR and EC department are not able to take any decisions in favor of employees. All the department are dependent on higher managers, who are doing partiality and favourtism with the employees according to their religion. After giving of 6 years of loyalty and stability to the company, I'm facing issue of racism, disrespect, managers showing down to sikh religion and comments on character. They always want to go on trips with female employees, but after denying them they doing all the things which impacted on professional life. There was not any plan to leave the company but managers giving lots of mental stress everyday by saying alots of inappropriate and unprofessional words. So at the end I'm forced by them to resign. Their is no any right to speak about these issue, because their is no rule against the management. Also they are not paying for overtime what employees did as per business requirements, which is totally against the labor law. Now they are creating problems in full & final settlement. I just want fair decisions on all of the above and want to clear my overtime and final settlement along with experience letter....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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I enjoy working at Teleperformance for several reasons, including its diverse and inclusive work environment, opportunities for career advancement, comprehensive training programs, and the chance to work with a variety of global clients. The company also often emphasizes employee well-being and engagement through various initiatives and benefits.
Nothing, It is great place to work.
Full Time
Marketing Department
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Nothing to like in this old school impractical setup.
The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Finance Department
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While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.
Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rebel doc Department
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If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.
People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing is there to like.
There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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I'll admit , there were some challenges at first , but the trainers and managers provided awesome support to help me unlearn old habits and pick up the new skills I needed.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Artists Department
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the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
UI / UX Department
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It feels good to be part pf that. The call volume can get overwhelming sometimes, but the coaching and support I get from my managers helps me tackle even the toughest customer interactions.
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare
Work days: Alternate Saturday off (Strict Timings)
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 80% of emplo...yees reported the working days at Teleperformance as Monday to Friday. 67% employees reported the work timings at Teleperformance as Flexible timing. Read moreConcentrix Corporation
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