Teleperformance Quality Assurance Team Lead Reviews

Likes

Teleperformance 's approach to employee relations, characterized by recognition, support , and transparency , contributes significantly to overall job satisfaction and loyalty

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job is secured till the time you are not doing anything against company policy.

Dislikes

They are not even giving near to market standards package and promotional increment from grade 1 to grade 2 is up to 15% only that too when u have exceed expectations ratings, so usually who get promoted from grade are usually getting just 10-12% of increment on their existing CTC.apart from that politics is obviously dirty and favouritism is on peak.

Work Details

Work policy: They call us in office randomly sometimes depending on requirement for team meetings

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The thing I like the most about the TP that it hires needy people with physical disabilities so that they can too take their responsibilities and can go ahead. They do respect every field of employees whether it's an agent, security guard, house keeper. They do respect all of them.

Dislikes

There is none.

Likes

From my very call as an agent , I know I was part of somthing special Teleperformance provides ample opportunities for growth , particularly for freshers like myself

Dislikes

Everything is great here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The job is very interesting and the team is very supportive . I never thought I would actually do well because I had to unlearn many things and adapt to new learnings but I had a lot of support from my trainers and leaders .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Many games and events are held and festivals are also celebrated . My teammates are very supportive and the company policies like leaves , Mediclaim , etc are excellent as well .

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Location & my Colleagues' were too good. Rest nothing was impressive.

Dislikes

The management. Salary hike. After 3 years got the promotion. However new associate's salary was higher than me. It was a terrible feelings.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is the nice place to work with job security . working in Teleperformance offers you the opportunities to work with the latest technologies .

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

None

Dislikes

If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.

Likes

You'll get to learn a lot about improving processes and using new technology .

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...

Dislikes

Pathetic organization

Likes

The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.

Dislikes

Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More

Work Details

Work related travel: This is a desk job.

Likes

We could take our week off according to our preference.

Dislikes

To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dont apply for job at Teleperformance because any day process may get ramp down and mgmt will false promises you by saying will shift you another process but that not case... They dont have proper trainner to train the new joinee, ops Manager are not supportive, HR only concern of smoking, you will get HR at smoking zone... They only support for smoking. If you want your career should be strong enough dont go for Teleperformance at all....Read More

Dislikes

Company policy for IJP is big scam at Teleperformance. All Managers are fraud at Teleperformance. They become managers by their tounge work and not by brain work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like. Extremely disorganised, artificial and two-faced culture.

Dislikes

Extremely disorganised, artificial and two-faced culture. They promise something, but work in a different direction, with complete lack of understanding of the outcome. Not at all employee centric or practical execution oriented.