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Teleperformance
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Filter reviews by Teleperformance Quality Analyst Mohali Reviews
Overall Rating
based on 90
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
60% employees reported
Monday to Friday
47% employees reported
Flexible timing
63% employees reported
Within city
55% employees reported
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Gender based rating
Rated by Women
25 reviews
Rated by Men
62 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Q1. How you will maintain the balance between operations and quality so that th ... read more
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People also ask about Teleperformance, Mohali Quality Analysts
Is Teleperformance, Mohali a good place to work for Quality Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 90 employee reviews, it's clear that most quality analysts have a positive experience working at Teleperformance, Mohali.
Job security holds the highest rating at 4.5, while salary is rated the lowest amongst all factors at 4.2.
Read reviews about
salary
on AmbitionBox.
Does Teleperformance, Mohali pay their Quality Analysts well?
According to AmbitionBox reviews, Teleperformance, Mohali quality analysts rate their salary and benefits at 4.2 out of 5, based on 90 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Teleperformance, Mohali is generally seen as a place that values and rewards its workforce fairly. You can know more about Teleperformance, Mohali's quality analysts salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Mohali for quality analysts,
click here
.
How is the work culture at Teleperformance, Mohali for Quality Analysts?
Work culture at Teleperformance, Mohali for quality analysts is rated 4.3 out of 5 by 90 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance, Mohali. To read reviews specifically about work culture at Teleperformance, Mohali for quality analysts,
click here
.
How is the job security at Teleperformance, Mohali for Quality Analysts?
Based on 90 reviews on AmbitionBox, Teleperformance, Mohali's quality analysts rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance, Mohali, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available to Quality Analysts at Teleperformance, Mohali?
According to 39 AmbitionBox reviews, Teleperformance, Mohali does not currently offer any work-from-home options to quality analysts. All employees work from the office, reflecting a fully on-site work arrangement.
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Teleperformance Quality Analyst Reviews by Locations
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Teleperformance Mohali Reviews by Designations
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