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Teleperformance
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Filter reviews by Teleperformance POD Lead Reviews
Overall Rating
based on 29
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
65% employees reported
Strict (9am - 6pm)
36% employees reported
No travel
81% employees reported
View more detailed insights
Gender based rating
Rated by Women
12 reviews
Rated by Men
16 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's POD Leads
Is Teleperformance a good place to work for POD Leads?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 29 employee reviews, it's clear that most pod leads have an average experience working at Teleperformance.
Work-life balance holds the highest rating at 3.7, while salary is rated the lowest amongst all factors at 2.4.
Read reviews about
salary
on AmbitionBox.
Does Teleperformance pay their POD Leads well?
According to AmbitionBox reviews, Teleperformance pod leads rate their salary and benefits at 2.4 out of 5, based on 29 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's pod leads salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for pod leads,
click here
.
How is the work culture at Teleperformance for POD Leads?
Work culture at Teleperformance for pod leads is rated 2.9 out of 5 by 29 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Teleperformance for POD Leads?
Based on 29 reviews on AmbitionBox, Teleperformance's pod leads rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance.
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39%
less
than the average POD Lead Salary in India
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Office cab/shuttle
2 total
responses
Free meal
2 total
responses
Health insurance
1 total
response
Job/Soft skill training
2 total
responses
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