Teleperformance Mumbai Reviews

Likes

I was working for Thomas Cook pvt ltd process and it has unlimited incentive structure that attracts me to work harder and earn more money.

Dislikes

Offered salary was very low as compared to market and other companies. Lots of politics for promotions.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything is good, behavior, support and most important thing is....on time salary.

Dislikes

No appraisal is too baad they just giving 2000 rs hike to those employees who achieved Exceed expectations and for meet expectations only 1000 rs... so basically there is no future.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The HR of teleperformance thane is pretty helpfull and the facilities

Dislikes

Company itself is so unstable who's back to back laying of people after their joining of just an month by saying company business issues Hopper travel process in teleperformance is one of the worst process I've seen in my career

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training

Dislikes

Teleperformance training worst team leaders worst in teleperformance

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Dont apply for job at Teleperformance because any day process may get ramp down and mgmt will false promises you by saying will shift you another process but that not case... They dont have proper trainner to train the new joinee, ops Manager are not supportive, HR only concern of smoking, you will get HR at smoking zone... They only support for smoking. If you want your career should be strong enough dont go for Teleperformance at all....Read More

Dislikes

Company policy for IJP is big scam at Teleperformance. All Managers are fraud at Teleperformance. They become managers by their tounge work and not by brain work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like. Extremely disorganised, artificial and two-faced culture.

Dislikes

Extremely disorganised, artificial and two-faced culture. They promise something, but work in a different direction, with complete lack of understanding of the outcome. Not at all employee centric or practical execution oriented.

Likes

HP only has good process nothing else is good about teleperformance.

Dislikes

Management and politics in HP process if you are girl and looking for quick promotion just join Teleperformance you will get promoted because there is something in Teleperformance where girls get quickly promoted now understand what it might be and than only join. If there is heavy call flow they will not give you break and also they will forcefully ask you to take break quickly so that you don't have option to do work avoidance as if Agents do not understand what call flow is Agent understand about Service Level but if someone is not hungry at the beginning of the shift why AM ask to finish meal breaks? This all are the reasons I left TP....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No equality in employees from management who is closer to management will get benefits and who is working with dedication and not closer to management will not get appraisal promotions etc.

Dislikes

Upper line

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Not at all employees centric.. if person is dieing than also they will ask to come office or if you are unwell and if you have any appointment despite of informing prior they will not consider and ask to seat back and work ... never ever seen such company really disappointed

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Nothing.

Dislikes

One of the worst BPOs in India at the moment. I have been working at Teleperformance for the last 8 months and still have no job security. The management is poor; they don't care about your knowledge, only about increasing the NPS score (one of the parameters). If you have great product knowledge, they expect more work from you but promote someone else who doesn't have enough process knowledge. Some agents haven't done any work for the last 6-7 months, yet they're receiving much higher salaries than those who are doing a lot of work for the process....Read More

Work Details

Work days: Rotational Shift (Strict Timings)