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Teleperformance
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Filter reviews by Teleperformance Mission Control Analyst Reviews
Overall Rating
based on 31
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
73% employees reported
Flexible timing
76% employees reported
No travel
76% employees reported
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Gender based rating
Rated by Women
7 reviews
Rated by Men
23 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Mission Control Analysts
Is Teleperformance a good place to work for Mission Control Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 31 employee reviews, it's clear that most mission control analysts have an average experience working at Teleperformance.
Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.8.
Does Teleperformance pay their Mission Control Analysts well?
According to AmbitionBox reviews, Teleperformance mission control analysts rate their salary and benefits at 2.9 out of 5, based on 31 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's mission control analysts salaries
here
.
How is the work culture at Teleperformance for Mission Control Analysts?
Work culture at Teleperformance for mission control analysts is rated 3.7 out of 5 by 31 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance for Mission Control Analysts?
Based on 31 reviews on AmbitionBox, Teleperformance's mission control analysts rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for mission control analysts,
click here
.
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