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Teleperformance
based on 29.4k Reviews
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Insights from employee reviews on AmbitionBox
87% employees reported
50% employees reported
87% employees reported
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7 reviews
1 reviews
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Full Time
Product Management - Technology Department
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Every employee in will be satisfy
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Non Voice Department
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Salary benefits
The thing which I dislike was Job security
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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-Friendly environment -systematically training programs -Better earning
-Target should be more adjustable -Higher Salary should be considered by concerned team every 3-6months -Rotational shift ( I dislike it but everyone have to follow this so it's ok, fine)
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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The management team, supervisor, and colleagues are very helpful and supportive.
After the team was divided into 3 teams, I did not feel we do work well as before.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations Department
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Work from home, good salary package and good colleagues
Nothing really, everything is as it should be, Thumps up to Majorel
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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A good place to work with a lot of opportunity to growth.
Everything here is great!
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Employee centric Great place to work Excellent growth wise Good management
N/A
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations Department
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A great place to work ,helpful management with supporting teams and colleagues .
None
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rebel doc Department
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If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.
People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing is there to like.
There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare
Work days: Alternate Saturday off (Strict Timings)
Full Time
BD / Pre Sales Department
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I was working for Thomas Cook pvt ltd process and it has unlimited incentive structure that attracts me to work harder and earn more money.
Offered salary was very low as compared to market and other companies. Lots of politics for promotions.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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HR management is good but recruited is bribing
Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.
Work timings: Flexible Timings
Full Time
Quality Assurance and Testing Department
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Teleperformance stands out for its focus on employees . They truly priorities our growth through health benefits, learning options, and career advancement .
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
General Insurance Department
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Nothing is good about the company
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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Salary was on time and senior executives were quiet friendly and professional too....
Work pressure a bit
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.
Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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I'll admit , there were some challenges at first , but the trainers and managers provided awesome support to help me unlearn old habits and pick up the new skills I needed.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Artists Department
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the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
UI / UX Department
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It feels good to be part pf that. The call volume can get overwhelming sometimes, but the coaching and support I get from my managers helps me tackle even the toughest customer interactions.
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
Management is unskillful still they're promoted and sitting on top tiers without 0 skills. No chance of growth until you're management's favourite. Imperfect incentive slab which you don't get usually. However someone who's favorite he/she will definitely get more than the deserving person. Worst management and worst managers. Awful experience
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Software Development Department
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While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security, even if the pay is average.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The job security is extremely high in this organisation. Amazing place to work, along with great colleagues and leadership, including likes of Munawar Ali Haqqani and Jagdeep Sekhon. Great folks to learn from and look upto. BHR team is amazing too.
Yearly increment is relatively low, also the speed of growth offered by this organisation is also slightly low.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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There is literally nothing to like about this company. Join this company at your own risk.
You will have to leave your self respect outside the company. And of course, forget about your mental peace. The environment is very toxic and management is never friendly and not helpful. The security staff will treat you like a prisoner facing some serious charges. Also the Hebbal office space and cafeteria is very unhygienic. Rats and pegeon infestation is a common sight here. The HR and management are a bench of illiterate, uncultured and have no sense of empathy....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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I don't know about other process but in which process (AML) I am working, it is very good in terms of incentives, promotion through IJP, these two things are really good, here u can earn more than ur salary in terms of Over time. Little bit work pressure but not that much that u can't handle. Language can be barrier but if ur communication is weak u will get chance to improve it here. So language barrier can be positive....Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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No work life balance and management thinks that their right to stop someone even after completing office hours. They made culture so toxic and it's pathetic. They don't pay enough and don't give mental peace
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
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AmbitionBox has 8 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 87% of emplo...yees reported the working days at Teleperformance as Rotational Shift. 50% employees reported the work timings at Teleperformance as Flexible timing. Read moreConcentrix Corporation
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