Teleperformance Customer Care Executive Officer Reviews

Likes

If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.

Dislikes

People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing is there to like.

Dislikes

There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I was working for Thomas Cook pvt ltd process and it has unlimited incentive structure that attracts me to work harder and earn more money.

Dislikes

Offered salary was very low as compared to market and other companies. Lots of politics for promotions.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

HR management is good but recruited is bribing

Dislikes

Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.

Work Details

Work timings: Flexible Timings

Likes

Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.

Dislikes

Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing is good about the company

Dislikes

Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Salary was on time and senior executives were quiet friendly and professional too....

Dislikes

Work pressure a bit

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is one of the best company I ever worked with. Company's work culture is very good. Anyone willing to start a good career in BPO, it's a great choice.

Dislikes

Nothing to dislike, everything is good at Teleperformance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Nothing to like in this old school impractical setup.

Dislikes

The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.

Dislikes

Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.

Dislikes

Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I'll admit , there were some challenges at first , but the trainers and managers provided awesome support to help me unlearn old habits and pick up the new skills I needed.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It feels good to be part pf that. The call volume can get overwhelming sometimes, but the coaching and support I get from my managers helps me tackle even the toughest customer interactions.

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Nothing

Dislikes

Management is unskillful still they're promoted and sitting on top tiers without 0 skills. No chance of growth until you're management's favourite. Imperfect incentive slab which you don't get usually. However someone who's favorite he/she will definitely get more than the deserving person. Worst management and worst managers. Awful experience

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.