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Filter reviews by Teleperformance C.S.A Kolkata Reviews
Overall Rating
based on 66
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
87% employees reported
Flexible timing
38% employees reported
No travel
80% employees reported
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Gender based rating
Rated by Women
21 reviews
Rated by Men
39 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance, Kolkata C.S.As
Is Teleperformance, Kolkata a good place to work for C.S.As?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 66 employee reviews, it's clear that most c.s.as have an average experience working at Teleperformance, Kolkata.
Company culture holds the highest rating at 3.2, while job security is rated the lowest amongst all factors at 2.8.
Read reviews about
job security
on AmbitionBox.
Does Teleperformance, Kolkata pay their C.S.As well?
According to AmbitionBox reviews, Teleperformance, Kolkata c.s.as rate their salary and benefits at 3.2 out of 5, based on 66 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Kolkata's c.s.as salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Kolkata for c.s.as,
click here
.
How is the work culture at Teleperformance, Kolkata for C.S.As?
Work culture at Teleperformance, Kolkata for c.s.as is rated 3.2 out of 5 by 66 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Kolkata for C.S.As?
Based on 66 reviews on AmbitionBox, Teleperformance, Kolkata's c.s.as rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Kolkata. To read reviews about job security at Teleperformance, Kolkata for c.s.as,
click here
.
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Teleperformance C.S.A Reviews by Locations
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Teleperformance Kolkata Reviews by Designations
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