Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Tech Mahindra Team. If you also belong to the team, you can get access from here

Tech Mahindra Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 33k Reviews

Filter reviews by

Tech Mahindra Customer Service Executive Reviews

based on 768 reviews
Updated 17 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.2

Company culture

3.1

Salary & Benefits

3.1

Job Security

3.1

Work-Life balance

3.0

Work Satisfaction

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Executive Reviews

768 reviews found

Sort by: Popular

Similar companies for Customer Service Executive

View All
TCS Reviews
3.8
 • 174 Reviews
Infosys Reviews
4.5
 • 8 Reviews
Wipro Reviews
3.6
 • 134 Reviews
HCLTech Reviews
4.1
 • 115 Reviews
Cognizant Reviews
3.6
 • 23 Reviews
Accenture Reviews
3.7
 • 106 Reviews
IBM Reviews
4.6
 • 12 Reviews
Genpact Reviews
4.1
 • 32 Reviews
Concentrix Corporation Reviews
4.0
 • 918 Reviews
Mphasis Reviews
4.0
 • 28 Reviews
View more

View More

Top Tech Mahindra Customer Service Executive Interview Questions

View All
Q1. Quaries regarding the issues of customer suppose custom ... read more
View answers (7)
Q2. What if there is no internet.......is there any back up ... read more
View answers (6)

Get interview-ready with top interview questions

View all 46 questions
Q3. What are the components of customer satisfaction?
View answers (5)
Q4. What is you know about customer service. Tell us about ... read more
View answers (4)
Q5. Tell about the best tourist place in UP
View answers (13)
Logo
You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Discover interview dos and don'ts from real experiences

Customer Service Executive Jobs at Tech Mahindra

View all

People also ask about Tech Mahindra's Customer Service Executives

Is Tech Mahindra a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 768 employee reviews, it's clear that most customer service executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Service Executives well?
According to AmbitionBox reviews, Tech Mahindra customer service executives rate their salary and benefits at 3.1 out of 5, based on 768 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service executives, click here.
How is the work culture at Tech Mahindra for Customer Service Executives?
Work culture at Tech Mahindra for customer service executives is rated 3.2 out of 5 by 768 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer service executives, click here.
How is the job security at Tech Mahindra for Customer Service Executives?
Based on 768 reviews on AmbitionBox, Tech Mahindra's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer service executives, click here.
Is work from home available to Customer Service Executives at Tech Mahindra?
According to AmbitionBox, 38% of Tech Mahindra's customer service executives work from home permanently, 45% work from the office, and 17% follow a hybrid model, based on 56 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Tech Mahindra for customer service executives, click here.
How do I get a job at Tech Mahindra as a Customer Service Executive?
To get a job at Tech Mahindra as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy for Tech Mahindra Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 56 reviews in last 6 months

Work from office

Work from office

45%
Permanent work from home

Permanent work from home

38%
Hybrid

Hybrid

17%

Other hybrid work policies

14%

2 days/week from office

3%

Gender Based Ratings for Tech Mahindra Customer Service Executive

based on 704 reviews
3.4
Rated by 265 Women

Rated 3.4 for Skill Development and 3.3 for Company Culture

women
3.4
Rated by 439 Men

Rated 3.3 for Skill Development and 3.2 for Company Culture

men

Working Days for Tech Mahindra Customer Service Executive

based on 768 reviews
Rotational Shift
66%
Monday to Saturday
17%
Monday to Friday
13%
Other
3%
Alternate Saturday off
1%

Work Timings for Tech Mahindra Customer Service Executive

based on 768 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
60%
7%
3%
30% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Executive

based on 768 reviews
Day shift
Night shift
77%
23%

Business Travel for Tech Mahindra Customer Service Executive

based on 768 reviews
No travel
73%
Within city
22%
Within country
3%
International travel
2%
Tech Mahindra Customer Service Executive Salary
based on 3.4k salaries
₹0.9 L/yr - ₹7.4 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
26 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
6 total responses
retirement
Retirement benefits
2 total responses
+14 more benefits
Compare Tech Mahindra with

Infosys

3.7
Compare

Cognizant

3.8
Compare

Accenture

3.9
Compare

Wipro

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company