What are the components of customer satisfaction?


Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.
Quality of product/service
Responsiveness
Empathy
Communication
Problem-...read more

Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.
Quality of product/service
Responsiveness
Empathy

Customer satisfaction is influenced by various components that contribute to a positive experience and perception of a product, service, or brand. Here are some key components of customer satisfaction...read more

There are many and more important components of customer satisfaction like empathy sympathy apology Assurance calmness Behaviour Response Time Quality

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