Customer Service Executive

Role & responsibilities -

1. Customer Support:
   
• Handle inbound calls of US customers.
• Address customer inquiries, concerns, and provide accurate information.
2. Issue Resolution:
   
• Troubleshoot and resolve customer issues, ensuring a timely and satisfactory resolution.
• Escalate complex issues to the appropriate teams for further assistance.

1. Product Knowledge:
   Acquire and maintain comprehensive knowledge of our products and services.
• Effectively communicate product features and benefits to customers.

Preferred Candidate-

International voice experience

Immediate Joiner

Relevant experience of 6 months minimum.

Perks and benefits-

Good Growth

Both ways cab

Loyalty Bonus

Incentives

If Interested revert me on Karan.sehgal1@techmahindra.com or contact me on 9354359873.