Tech Mahindra Customer Service ExecutiveNavi Mumbai Reviews
based on 8 reviews
Updated 14 Dec, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.8
Skill development
3.5
Company culture
3.5
Work Satisfaction
3.1
Job Security
2.9
Work-Life balance
2.9
Promotions/Appraisal
2.6
Salary & Benefits
Tech Mahindra is rated
3.5 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.5 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Service Executive Navi Mumbai Reviews
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8 reviews found
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Popular
Customer Service Executive in
Navi Mumbai
Full Time
·
Category Management & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 14 Dec 2024
Likes
1. The Team Leaders & Colleagues were so good
2. Salary as committed didn't get delayed
3. Job security on top priority
4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations
Dislikes
1. The Upper management is worst (HR,Manager,Senior Manager)
2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT
3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm
4. If client has so much demand then payscale should also be at that level but no its very low
5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough
6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !?
7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Navi Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2024
Likes
Only thing you like is about the commission which comes on 15th every month nothing else.
Dislikes
Only pushing the people to achieving the target which are not been able to achieved by everyone if you don't there is no commission in which you will end up in getting error cutting basic salary and giving commision on that.
The leaders have helped me a lot during covid times and crisis. I like how there is no discrimination and everyone are treated with respect.
Dislikes
My salary Hasn't increased much and my incentives have reduced even after performing well. It has demotivated me and I'm just looking for another job because I cannot afford my life anymore.
Work Details
Work days: Rotational Shift
(Strict Timings)
Top Tech Mahindra Customer Service Executive Interview Questions
Good opportunity with the travel process appreciating our work and providing proper information
Dislikes
They should have shifted us to another process
Work Details
It was a great experience to work with new challenges
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Idea process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Mar 2019
Likes
Time to time salary no salary ishu
Dislikes
High level politics in your team leader aap kitna bhi work karo target meet karo lekin aage vahi jayega jo unki sunega aur unka Favarate hoga aur vaha pain hr bhi unka he sunte hain even manager bhi sub jagha pain nahi hoga lekin mere office main tha meri puri team ne job choda hain ek ek karke Because of my team leader
Work Details
My work is very good i m customer service associate in idea process
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Customer Service Executive in
Navi Mumbai
Go-mmt Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Aug 2020
Likes
Work culture is excellent, very friendly people to work with.
Dislikes
No compensation, no attractive incentives, no bonus
People also ask about Tech Mahindra, Navi Mumbai Customer Service Executives
Is Tech Mahindra, Navi Mumbai a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 8 employee reviews, it's clear that most customer service executives have an average experience working at Tech Mahindra, Navi Mumbai. Skill development holds the highest rating at 3.8, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Tech Mahindra, Navi Mumbai pay their Customer Service Executives well?
According to AmbitionBox reviews, Tech Mahindra, Navi Mumbai customer service executives rate their salary and benefits at 2.6 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra, Navi Mumbai's customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Navi Mumbai for customer service executives, click here.
How is the work culture at Tech Mahindra, Navi Mumbai for Customer Service Executives?
Work culture at Tech Mahindra, Navi Mumbai for customer service executives is rated 3.5 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Navi Mumbai for customer service executives, click here.
How is the job security at Tech Mahindra, Navi Mumbai for Customer Service Executives?
Based on 8 reviews on AmbitionBox, Tech Mahindra, Navi Mumbai's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Navi Mumbai for customer service executives, click here.
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