TCS Customer Care Representative Reviews

Likes

Company culture,value, work environment. I admire my company's commitment to social responsibility and its dedication to making a positive impact on the community.

Dislikes

A lack of opportunities for professional growth and development

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work place environment was very positive I had enjoyed working in Tata Consultancy Services.

Dislikes

I would like to again join Tata Consultancy Services but as per my knowledge they will not be hiring again their old employees once they have resigned that only one thing is making me upset.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working with TCS is great experience but the project to which I have worked the managers are too toxic. They won't give respect to other health, they force the associates to report to office even on sick leave.

Dislikes

Mangers toxic nature. Least respect to the associates. Iam not telling that every manager is like that in TCS but my projects managers are like that.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only safety

Dislikes

Very bad managment Very worst working culture no difference between colleges and office managment arrange the seating not to talk to other person ect ect.... No improvement Job security is only for on paper otherwise managment indirectly force to resignation Skill development, learning and domain switch all things tcs have only for eye wash no usess on it

Likes

I admire TCS for its global reputation, innovative use of technology, strong ethical values, and excellent career growth opportunities in a diverse and inclusive work environment.

Dislikes

While TCS is a great organization, processes can sometimes feel slow due to its large scale, but this also ensures stability and consistency.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work environment, career growth opportunities, and work-life balance: 

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good with positive work culture. Benefits and allowance are good.

Dislikes

Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Medical insurance work life balance

Dislikes

The management they only think about women associate. Give poor ratings in appraisal.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Job security

Dislikes

Work life balance is worst, No hikes and deduction in salary if the office attendance is lesser than 85% . We can survive only if the manager is good and supportive.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Middle management is worst and hrs are also supporting them instead of maintain ethics. All units are not bad but if got selected in SGB-BFSI insurance domain unit your life getting worse. Be aware while joining project avoid sgb product parent domain.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

I really like the work culture and support from manager. And they gives us more time to enhance new technology. I have to say one word it's one of the best platform to work-life balance and job security. If they are provide me 50% hike I never ever left the TCS because as per my experience I received very low package and everytime I was felt underpaid.

Dislikes

I didn't receive salary as per my experience.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is good. Even if you perform bad, at max you will be removed from project and placed in a different project

Dislikes

They are into coolie employment. When someone leaves the team, they will not find a replacement. The work will be shared with remaining people and then it will be shown to higher management that the project can run with less people. Keep unrealistic deadlines. All incompetent higher management are collected here. They literally treat employees as low level people who should listen to whatever they say. They dangle the dreams of high hike and then in the end say company gave less we can't do anything. All managers have only 1 skill, shout at employees in all calls in front of everyone and get the work done. I suggest no one should join the organisation. I joined initially thinking Ratan Tata values will be followed, but dint even give holiday when he died. Do not join here. Low salary, worst work life balance, worst managers. If you are planning to join. Join at your own risk. Also they have completely work from office policy, if you don't go to office everyday your salary will be deducted, and your promotion will also be cancelled and they give the reason that you are not following company policy. PLEASE DO NOT JOIN...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

U have lots of perks here alongwith Job Security. Health Insurance which helps us with domicilliary benefits apart from hospitalization coverage

Dislikes

Micromanagement Work culture Annual hikes and appraisals

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Full of politics, No skilled leadership... If you have good connect with your lead or manager you can stay, depends on your relationship you will get promotion and hike, I'm not blaming all project but mostly like a way...

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Campus is good.Events organized are also nice.

Dislikes

Do not join Internal projects in TCS like ultimatix,Sentinel.Team is very toxic.You will not get release unless you complete 3 years.You should join only client projects where you will learn lot.Do not join TCS Nagpur .Instead you can join TCS pune or any other.Many people in TCS Nagpur are on bench.RMG is totally hopeless.HR is also same.RMG and HR team have forcefully put people's in support projects like Global helpdesk,IS teams where you will not learn anything....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.