Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services Verified Tick

Compare button icon Compare button icon Compare
Filter reviews by

Clear all

Clear all

Sutherland Global Services Customer Support Associate Reviews

Updated 6 Mar, 2025
Overall Rating
write
4.1/5
based on 74 reviews

Rating distribution

Category Ratings

4.2

Company culture

3.9

Work-life balance

3.8

Job security

3.8

Work satisfaction

3.7

Salary

3.7

Skill development

3.3

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

51% employees reported

Rotational Shift

Rotational Shift

84% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

62% employees reported

Gender based rating

4.5
female

Rated by Women

30 reviews

3.8
male

Rated by Men

42 reviews

Jobseekers also viewed

3.8
 โ€ข 31.6k reviews
3.8
 โ€ข 26.5k reviews
3.9
 โ€ข 29.9k reviews
3.7
 โ€ข 53.2k reviews
3.7
 โ€ข 90.1k reviews
3.6
 โ€ข 39.5k reviews
3.5
 โ€ข 36.3k reviews
3.5
 โ€ข 35.3k reviews
3.7
 โ€ข 41.9k reviews
3.8
 โ€ข 56.6k reviews
3.7
 โ€ข 10k reviews
4.0
 โ€ข 6k reviews
3.9
 โ€ข 5.5k reviews
3.8
 โ€ข 4.8k reviews
4.0
 โ€ข 4.6k reviews
3.6
 โ€ข 4.5k reviews
3.9
 โ€ข 4.4k reviews
3.8
 โ€ข 4.4k reviews
3.9
 โ€ข 4.1k reviews
4.0
 โ€ข 4.1k reviews
Top Mentions in Sutherland Global Services Customer Support Associate Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

74 reviews found

Sort by: Popular

Rate your
company

๐Ÿคซ 100% anonymous

How was your last interview experience?

Share interview

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Read Sutherland Global Services Customer Support Associate Reviews based on locations

4.2
 Chennai

 (42)

3.7
 Kochi

 (8)

3.0
 Hyderabad / Secunderabad

 (7)

Rate your
company

๐Ÿคซ 100% anonymous

How was your last interview experience?

Share interview
Logo
You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Discover interview dos and don'ts from real experiences

What people are saying about Sutherland Global Services

View All
a sme
2w
How much can we ask for a SME role with 8 years of experience in Healthcare??
Got a question about Sutherland Global Services?
Ask anonymously on communities.
Contribute & help others!
anonymous
You can choose to be anonymous

People also ask about Sutherland Global Services's Customer Support Associates

Is Sutherland Global Services a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 74 employee reviews, it's clear that most customer support associates have a positive experience working at Sutherland Global Services. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and on AmbitionBox.
Does Sutherland Global Services pay their Customer Support Associates well?
According to AmbitionBox reviews, Sutherland Global Services customer support associates rate their salary and benefits at 3.7 out of 5, based on 74 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer support associates, click here .
How is the work culture at Sutherland Global Services for Customer Support Associates?
Work culture at Sutherland Global Services for customer support associates is rated 4.2 out of 5 by 74 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sutherland Global Services. To read reviews specifically about work culture at Sutherland Global Services for customer support associates, click here .
How is the job security at Sutherland Global Services for Customer Support Associates?
Based on 74 reviews on AmbitionBox, Sutherland Global Services's customer support associates rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services. To read reviews about job security at Sutherland Global Services for customer support associates, click here .
Is work from home available to Customer Support Associates at Sutherland Global Services?
According to 22 AmbitionBox reviews, Sutherland Global Services does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement.

Recently Viewed

INTERVIEWS

Nagarro

No Interviews

INTERVIEWS

VeeTechnologies

No Interviews

INTERVIEWS

LTIMindtree

No Interviews

INTERVIEWS

Jaro Education

No Interviews

INTERVIEWS

LTIMindtree

No Interviews

INTERVIEWS

Pickyourtrail

No Interviews

INTERVIEWS

Surya Informatics

No Interviews

INTERVIEWS

SAP

No Interviews

INTERVIEWS

MSCI

No Interviews

INTERVIEWS

EY Global Delivery Services ( EY GDS)

No Interviews

Tell us how to improve this page.

Anonymously discuss salaries, work culture, and many more

Get Ambitionbox App

Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข
Sutherland Global Services Customer Support Associate Salary
based on 373 salaries
โ‚น1 L/yr - โ‚น4 L/yr
At par with the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
Compare Sutherland Global Services with

Genpact

3.8
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent