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3.6

based on 6.6k Reviews

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Sutherland Global Services Customer Support Associate Reviews

Updated 22 Jan, 2025
Overall Rating
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4.2/5
based on 67 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.0

Work-life balance

4.0

Work satisfaction

3.9

Job security

3.9

Skill development

3.8

Salary

3.4

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What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

62% employees reported

Rotational Shift

Rotational Shift

81% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

59% employees reported

Gender based rating

4.4
female

Rated by Women

28 reviews

4.0
male

Rated by Men

37 reviews

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Top Mentions in Sutherland Global Services Customer Support Associate Reviews

67 reviews found

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People also ask about Sutherland Global Services's Customer Support Associates

Is Sutherland Global Services a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 67 employee reviews, it's clear that most customer support associates have a positive experience working at Sutherland Global Services. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Support Associates well?
According to AmbitionBox reviews, Sutherland Global Services customer support associates rate their salary and benefits at 3.8 out of 5, based on 67 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer support associates, click here .
How is the work culture at Sutherland Global Services for Customer Support Associates?
Work culture at Sutherland Global Services for customer support associates is rated 4.3 out of 5 by 67 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sutherland Global Services. To read reviews specifically about work culture at Sutherland Global Services for customer support associates, click here .
How is the job security at Sutherland Global Services for Customer Support Associates?
Based on 67 reviews on AmbitionBox, Sutherland Global Services's customer support associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services. To read reviews about job security at Sutherland Global Services for customer support associates, click here .
Is work from home available to Customer Support Associates at Sutherland Global Services?
According to 18 AmbitionBox reviews, Sutherland Global Services does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Sutherland Global Services Customer Support Associate Salary
based on 353 salaries
₹1 L/yr - ₹6.5 L/yr
At par with the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
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