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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Support Associate Reviews

based on 62 reviews
Updated 14 Dec, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

3.9

Work-Life balance

3.9

Work Satisfaction

3.7

Job Security

3.7

Skill development

3.7

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Support Associate Reviews

62 reviews found

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People also ask about Sutherland Global Services's Customer Support Associates

Is Sutherland Global Services a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 62 employee reviews, it's clear that most customer support associates have a positive experience working at Sutherland Global Services. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Support Associates well?
According to AmbitionBox reviews, Sutherland Global Services customer support associates rate their salary and benefits at 3.7 out of 5, based on 62 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer support associates, click here.
How is the work culture at Sutherland Global Services for Customer Support Associates?
Work culture at Sutherland Global Services for customer support associates is rated 4.2 out of 5 by 62 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sutherland Global Services. To read reviews specifically about work culture at Sutherland Global Services for customer support associates, click here.
How is the job security at Sutherland Global Services for Customer Support Associates?
Based on 62 reviews on AmbitionBox, Sutherland Global Services's customer support associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for customer support associates, click here.
Is work from home available to Customer Support Associates at Sutherland Global Services?
According to 13 AmbitionBox reviews, Sutherland Global Services does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for Sutherland Global Services Customer Support Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

62%
Hybrid

Hybrid

38%

Other hybrid work policies

31%

2 days/week from office

7%

Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

Gender Based Ratings for Sutherland Global Services Customer Support Associate

based on 60 reviews
4.3
Rated by 25 Women

Rated 4.4 for Company Culture and 4.3 for Work Satisfaction

women
4.0
Rated by 35 Men

Rated 4.0 for Company Culture and 3.6 for Work Satisfaction

men

Working Days for Sutherland Global Services Customer Support Associate

based on 62 reviews
Rotational Shift
81%
Monday to Saturday
8%
Monday to Friday
5%
Alternate Saturday off
3%
Other
3%

Work Timings for Sutherland Global Services Customer Support Associate

based on 62 reviews
Flexible timing
Strict (11pm - 8.30am)
Strict (9.30pm - 7.30pm)
64%
4%
4%
28% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Support Associate

based on 62 reviews
Day shift
Night shift
62%
38%

Business Travel for Sutherland Global Services Customer Support Associate

based on 62 reviews
No travel
59%
Within city
41%
Sutherland Global Services Customer Support Associate Salary
based on 333 salaries
โ‚น1 L/yr - โ‚น6.5 L/yr
At par with the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
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