Sutherland Global Services Customer Support AssociateHyderabad / Secunderabad Reviews
Updated 17 Jan, 2025
Overall Rating
3.5/5
based on 6
reviews
Rating distribution
Category Ratings
3.9
Work satisfaction
3.7
Company culture
3.7
Salary
3.7
Skill development
3.5
Job security
3.5
Work-life balance
3.5
Promotions
What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Gender based rating
4.1
Rated by Women
3 reviews
2.1
Rated by Men
3 reviews
Sutherland Global Services is rated
3.5 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satis
...
Read more
Sutherland Global Services is rated
3.5 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Senior associate Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Nov 2024
Likes
It is very good platform for the beginners and will provide you the opportunity to prove yourself in every aspects
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 30 Sep 2023
Likes
I like. Nothing. ....................
Dislikes
I dislike. Everything. .................
Initially it is. Awesome where. They. Promised about transport and. Now. Transport has. Been. Removed and no local transport avilable near the office
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Tourism Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jul 2023
Likes
there is no job security in Sutherland
Dislikes
it doesn't have any job security 😞
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Jan 2025
Likes
Yea
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I’m happy to work with Sutherland
Customer Support Associate in
Hyderabad / Secunderabad
Amazon Process Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Feb 2022
Likes
Rather than a review it should have been an FIR would be more appropriate, first the job security: It was 0 , as there was no option to give 0 stars I was forced to give 1 , the reason it is 0 is because they remove people out of the organization, out of the blue, the reason is they said OVERSTAFFED, secondly the job satisfaction which was nothing at all as it was so subtle I could not even feel it, no incentives whatsoever, if a person is eligible to get the incentives or any voucher they would simply take almost 3 months plus to just give us our own money, later on going to career growth is only that you are going to act as a person that has got the designation or a post, for example you've been promoted but in reality they will again drop you out from that position saying that it is overstaffed. In a nutshell it a fibber organization. Loads of warm wishes to my REPORTING MANAGER : KURT EDMONDS....Read More
Dislikes
As it is a place of constructive feedback, the amount of feedback they'll receive would be good enough I guess...... Here it goes , I would love to tell all that this organization is a fibber organization as it will not stand on it's own words, they are yet allegedly paying you good, now also to let y'all know that they job securityis soooo high that it's fallen to the ground. And job satisfaction is just sooo satisfying that some are ready to work as janitors. Loads of love to you guys....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Equal to fibbing
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing.
Customer Support Associate in
Hyderabad / Secunderabad