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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone.
I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Serco's Customer Service Executives
How is Serco to work for?
Serco is rated 4.8 out of 5, based on 50 reviews by employees on AmbitionBox.
Serco is known for Company culture which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 4.7 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 4.8 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 4.9 at Serco by 50 employees. While job security is rated 4.8 and work-life balance is rated 4.8 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.
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Serco Customer Service Executive Reviews by Locations
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Gender Based Ratings for Serco Customer Service Executive
based on 45 reviews
Rated by 20
Women
Rated by 25
Men
Working Days for Serco Customer Service Executive
based on 50 reviews
Rotational Shift
43%
Monday to Saturday
24%
Monday to Friday
21%
Other
7%
Alternate Saturday off
5%
Work Timings for Serco Customer Service Executive
based on 50 reviews
Flexible timing
Strict (7am - 4pm)
Strict (10pm - 7am)
71%
7%
4%
18% employees reported other strict timings
Shift Timings for Serco Customer Service Executive
based on 50 reviews
Day shift
Night shift
62%
38%
Business Travel for Serco Customer Service Executive
based on 50 reviews
No travel
66%
Within city
34%
21%
less
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
International/On-site exposure
1 total
response
Health insurance
3 total
responses
Office gym
3 total
responses
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