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Serco

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4.5

based on 811 Reviews

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Serco Customer Success, Service & Operations Department Agra Reviews

Updated 22 Feb, 2024
Overall Rating
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4.9/5
based on 9 reviews

Rating distribution

Category Ratings

4.9

Job security

4.9

Promotions

4.9

Work satisfaction

4.8

Skill development

4.5

Work-life balance

4.4

Company culture

3.8

Salary

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

62% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

60% employees reported

View more detailed insights

Gender based rating

4.9
female

Rated by Women

2 reviews

4.9
male

Rated by Men

7 reviews

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9 reviews found

Sort by: Popular

Top Serco Interview Questions

asked in Sales Executive interview
Q1. What's is Transportation status
View answer (1)
asked in Sales Associate interview
Q2. 2. What is BPO and Why BPO?
View answer (1)

Get interview-ready with top interview questions

View all 14 questions
asked in Customer Service Executive interview
Q3. How you will handle the pressure in sales?
View answer (1)
asked in Associate interview
Q4. Short and long term goal
View answer (1)
asked in BD Executive interview
Q5. Sales Figure and How to do sales
View answer (1)
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Top trending discussions

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Career Growth
1w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 62% of employees reported the working days... at Serco as Rotational Shift. 50% employees reported the work timings at Serco as Flexible timing. Read more
Serco Salaries in Customer Success, Service & Operations Department in Agra
Customer Care Executive
2 salaries
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₹1.2 L/yr - ₹2.5 L/yr

C.S.A
2 salaries
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₹2.5 L/yr - ₹2.5 L/yr

BPO Executive
2 salaries
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₹1.2 L/yr - ₹1.6 L/yr

Engineer- Customer Support
1 salary
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₹3.3 L/yr - ₹3.3 L/yr

Assistant Manager Operations
1 salary
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₹2.8 L/yr - ₹2.8 L/yr

Explore more salaries
Employee Benefits at Serco Customer Success, Service & Operations Department Agra
healthInsurance
Health insurance
1 total response
meal
Cafeteria
3 total responses
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
View All
Compare Serco with

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3.8
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3.7
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3.6
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3.7
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