IntouchCX is rated
2.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
2.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IntouchCX Technical Support Executive Reviews
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23 reviews found
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Popular
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jun 2022
Likes
Overall experience is good
Dislikes
Everything is good. But sometimes have issue with leaves and salary concern
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Technical Support Executive in
Hyderabad / Secunderabad
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
CSR & Sustainability Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Nothing
Dislikes
Every thing is bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Mar 2024
Likes
Company culture
Dislikes
As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help withtechnical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Executive in
Bangalore / Bengaluru
Full Time
·
eCommerce Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Good culture. And timely salary
Dislikes
But no job security. Can be removed any time even if u perform.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2023
Likes
Culture is very good
Dislikes
Cannot get leaves, incentives etc
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2023
Likes
Nothing
Dislikes
Work culture pathetic
Non professional behaviour
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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IntouchCX.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2021
Likes
I wouldn't recommend this company to anyone who want a healthy and stable job life, the managers don't know how to respect someone especially women, they talk to them very dis respectfully and quite annoying, no one knows when you will be plucked out and when, companies pay policy is really shady, you will be promised one thing and will be given another thing at the end of the month, there is no proper support for new beginners and the only way to stay in the company is if you live your life like they instructed otherwise you will be sacked even though it is not your fault....Read More
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Completely pressure full job there is no work support at all, at peak times you need to handle three to four members work alone.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Mind space hyderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2022
Likes
It was quite good experience working in knoah...
But the salary they are providing is very less even you are experienced or a fresher..my recommendation for every fresher join it gain experience and left it with in one year...
Dislikes
Salary....no team outings...no incentives...no night shift allowance....if you want your shift or off change they will act like...impossible....
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive (working remotely)
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Jul 2023
Likes
I liked the team work and the support
Dislikes
If we do not maintain the good score then the managers put you in more pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Madhapur
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jun 2022
Likes
On time salary
Dislikes
Politics, they remove the employee on the spot from the company without any prior information though the employee doesn't have any behavioral issues with the staff or the higher authorities.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
H-tech
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 May 2022
Likes
👎🏻.
Dislikes
😊
Work Details
Technical support excutive
Work timings: Strict Timings
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2019
Likes
Very best place to work..... freshers as well.. Good growth, good opportunity,... Had very Good experience ar my work place (Rs)
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
IT Security Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2021
Likes
I didn't like anything about the company.
Dislikes
The work culture is toxic and not a good management.
Work Details
Very bad
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jul 2020
Likes
In every aspect their support is like excellent
Dislikes
Nothing
Work Details
Excellent
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderbad
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2020
Likes
Good to work
Dislikes
N/A
Work Details
Good place to learn
Work days: Rotational Shift
(Strict Timings)
Technical Support Executive in
Hyderabad / Secunderabad
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2020
Likes
In one word Excellent
Dislikes
Nothing
Work Details
Se tech support
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2019
Likes
Nothing like here.
Dislikes
No Job security, appraisal lot of politics.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Jan 2019
Likes
Cab facility for pickup and drop.
Dislikes
Some Trainers are bad.
Work Details
Boringg..
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about IntouchCX's Technical Support Executives
How is IntouchCX to work for?
IntouchCX is rated 2.8 out of 5, based on 23 reviews by employees on AmbitionBox.
IntouchCX is known for Company culture which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.7 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 3.4 at IntouchCX by 23 employees. While job security is rated 2.2 and work-life balance is rated 2.7 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.
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