IntouchCX Technical Support ExecutiveHyderabad / Secunderabad Reviews
based on 17 reviews
Updated 19 Aug, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
3.3
Company culture
2.5
Salary & Benefits
2.4
Work-Life balance
2.4
Skill development
2.3
Work Satisfaction
2.2
Job Security
1.9
Promotions/Appraisal
IntouchCX is rated
2.9 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
2.9 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IntouchCX Technical Support Executive Hyderabad / Secunderabad Reviews
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17 reviews found
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Popular
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Finance & Accounting - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Aug 2024
Likes
Work culture
Dislikes
Nothing to dislike.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
CSR & Sustainability Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Nothing
Dislikes
Every thing is bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Mar 2024
Likes
Company culture
Dislikes
As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help withtechnical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2023
Likes
Culture is very good
Dislikes
Cannot get leaves, incentives etc
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2023
Likes
Nothing
Dislikes
Work culture pathetic
Non professional behaviour
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2021
Likes
I wouldn't recommend this company to anyone who want a healthy and stable job life, the managers don't know how to respect someone especially women, they talk to them very dis respectfully and quite annoying, no one knows when you will be plucked out and when, companies pay policy is really shady, you will be promised one thing and will be given another thing at the end of the month, there is no proper support for new beginners and the only way to stay in the company is if you live your life like they instructed otherwise you will be sacked even though it is not your fault....Read More
Dislikes
Job security, respect, pay.
Work Details
Quite horrible
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jun 2022
Likes
Overall experience is good
Dislikes
Everything is good. But sometimes have issue with leaves and salary concern
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
You are reading trusted reviews. Keep reading to find out more about
IntouchCX.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Completely pressure full job there is no work support at all, at peak times you need to handle three to four members work alone.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about IntouchCX, Hyderabad / Secunderabad Technical Support Executives
Is IntouchCX, Hyderabad / Secunderabad a good place to work for Technical Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 17 employee reviews, it's clear that most technical support executives have a below average experience working at IntouchCX, Hyderabad / Secunderabad. Company culture holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 1.9. Read reviews about company culture and career growth on AmbitionBox.
Does IntouchCX, Hyderabad / Secunderabad pay their Technical Support Executives well?
According to AmbitionBox reviews, IntouchCX, Hyderabad / Secunderabad technical support executives rate their salary and benefits at 2.5 out of 5, based on 17 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX, Hyderabad / Secunderabad's technical support executives salaries here and to read reviews specifically about salary and benefits at IntouchCX, Hyderabad / Secunderabad for technical support executives, click here.
How is the work culture at IntouchCX, Hyderabad / Secunderabad for Technical Support Executives?
Work culture at IntouchCX, Hyderabad / Secunderabad for technical support executives is rated 3.3 out of 5 by 17 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IntouchCX, Hyderabad / Secunderabad for technical support executives, click here.
How is the job security at IntouchCX, Hyderabad / Secunderabad for Technical Support Executives?
Based on 17 reviews on AmbitionBox, IntouchCX, Hyderabad / Secunderabad's technical support executives rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX, Hyderabad / Secunderabad. To read reviews about job security at IntouchCX, Hyderabad / Secunderabad for technical support executives, click here.
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