IntouchCX E Support Officer Reviews

Likes

A fresher can learn so many things in a BPO. People are supportive and has good work culture as it has international clients. For freshers it's a good opportunity if one has to opt for BPO.

Dislikes

Career opportunities are low. Compensation is also low.

Work Details

It was very good. Senior people are supportive.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They can fire you anytime, if by any chance you leave the company because of health issues or personal issues without serving the notice period, they will never issue relieving letter or experience letter and they will also keep the deposit. The only good thing about company is you will get your salary on time.

Dislikes

There is no job security.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a good experience with people and some good activities and I enjoyed there a lot.

Dislikes

the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.

Likes

Good

Dislikes

No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Likes

Nothing much about intouch except cab facility

Dislikes

Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary and got leaves whenever I applied and requested.

Dislikes

Looks alike mini pakistan because lot of muslims are there in the organisation and they' hate israel hahah. The operation manager and are from same organisation and promoted.So, they know only what Intouchcx rules are they don't know anything other than than that company don't implement anything new in the organisation. There is nothing to learn

Work Details

Work policy: If you are making good score you will get a work from home or else you can work from office it's upto you.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing I like about the company is on time salary credit and incentives used to get after sales

Dislikes

Always expect us to work harder and harder tirelessly like robot, usually demands us to keep working for hours out of office hours in the name of forces OT (over time) sometimes forgot to pay that as well and we have to keep reminding them the time and all when we have worked more than our login hours and they still behave like didn't heard, also strict attitude towards your own pending leaves which you cannot take even on serious times or your health is in serious condition that's very bad thing...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.