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IntouchCX Team Lead Operations Hyderabad / Secunderabad Reviews

Updated 14 Feb, 2024

Overall Rating

3.0/5

based on 12 reviews

Rating distribution

5

5 (41.7%)

4

1 (8.3%)

3

2 (16.7%)

2

1 (8.3%)

1

3 (25.0%)

Category Ratings

3.2

Company culture

3.0

Skill development

2.9

Job security

2.8

Salary

2.6

Work-life balance

2.6

Work satisfaction

2.5

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

49% employees reported

Flexible timing

45% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

1.2

Rated by Women

2 reviews

3.5

Rated by Men

10 reviews

IntouchCX is rated 3.0 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

IntouchCX is rated 3.0 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2023

Likes

Supportive Management which helps the associates of every level to groom and develop in there existing roles and for future roles growth as well.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 May 2022

Likes

Noooo

Dislikes

Not a good company

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Waste

Work timings: Strict Timings

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

eCommerce Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Apr 2023

Likes

One of best it kind for freshers

Salary - Good
Skill development - Excellent
Company culture - Good

Dislikes

You would need to dedicate yourself if you are planning to grow in the organisation

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 May 2021

Likes

We are not safe at all as managers jee calling our pip for no reason Solution is never told

Dislikes

You are never safe here

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Not upto mark pressure

Work days: Monday to Friday (Flexible Timings)

Team Lead Operations in Hyderabad / Secunderabad

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 May 2022

Likes

Nothing

Dislikes

Poor compensation, no learning and skill development opportunities, no job security at associate level

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Sep 2022

Likes

Nothing

Job security - Good

Dislikes

No hikes and no proper work ethic

Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Team Lead Operations in Hyderabad / Secunderabad

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 May 2022

Likes

Transport facility is good.

Dislikes

Only night shifts. No growth. Low salary. Insurance plan is not good.

Salary - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about IntouchCX.

Team Lead Operations in Hyderabad / Secunderabad

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Feb 2020

Likes

Nothing!

Dislikes

Everything!

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No learning, no gain all pain.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Hyderabad / Secunderabad

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2019

Likes

We have a saying. Where there is no way there is Knoah way. It helps u learn lot of things & everyone are approachable.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As business demands multiple shifts. Like late night. This could be tough as shift changes from 4 to 6 months once. We might have to work complete year in night shift as we have multiple night shifts.

Work Details

It is very dynamic project where u get quality every hour. Operations work is to compete with other vendors every day. Create good environment for agents to work with knowledge resources & quick support all the time.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Jan 2019

Likes

Awesome company to work with

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 May 2023

Likes

Work and leanings, more and more

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nathing.....................

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 14 Feb 2024

Likes

Company culture - Good

Dislikes

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Overall Rating

Top trending discussions

View All

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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More about working at IntouchCX

HQ - Winnipeg, Manitoba, Canada
BPO
1k-5k Employees (India)

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IntouchCX Hyderabad / Secunderabad Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 49% of employees reported the... working days at IntouchCX as Rotational Shift. 55% employees reported the work timings at IntouchCX as Strict timing. Read more

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IntouchCX Team Lead Operations Hyderabad / Secunderabad Reviews

Join IntouchCX We are IntouchCX. Where innovation meets industry.

IntouchCX Team Lead Operations Salaries in Hyderabad / Secunderabad

based on 64 salaries

₹2.5 L/yr - ₹8 L/yr

At par with the average Team Lead Operations Salary in India

View more details

Employee Benefits for IntouchCX Team Lead Operations Hyderabad / Secunderabad

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

View All

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