IntouchCX Process AssociateHyderabad / Secunderabad Reviews
based on 9 reviews
Updated 22 Dec, 2023
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.2
Company culture
3.2
Work satisfaction
3.0
Work-life balance
2.9
Job security
2.9
Salary
2.8
Skill development
2.8
Promotions
IntouchCX is rated
3.1 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.1 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Sep 2023
Likes
Ntg they don't even care about employees situation
Dislikes
Everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Chat process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 May 2021
Likes
Nothing.
Dislikes
I have worked under the most worst management ever.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
There will be lot of issues with concern to the payment. Who will provide you ₹50/- as night shift allowances? The answer is Knoah solution
Work days: Rotational Shift
(Flexible Timings)
Process Associate in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 May 2021
Likes
It was awesome experience working in Knoah.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
It was great.
Work timings: Flexible Timings
Process Associate in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
2.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 10 Mar 2022
Likes
Everything was good, except growth. I would say it is great place for freshers.
Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Cafeteria and growth was not that good.
Job security - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Process Associate in
Hyderabad / Secunderabad
Chat Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Apr 2021
Likes
Doesn't like the company at all no proper company. No other benefits just working like robots. No growth. Not helping in utilising ESI no leaves granting.
Dislikes
Only work pressure no other things in office no casual meets no extra benefits, HR department is not taking any feedback.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
The job is not interesting I was struggled earlier but nowadays I work better. But working environment is very bad.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Hyderabad / Secunderabad
Technical Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 31 Dec 2019
Likes
Talking about teammates: You could make nice friends around.
Training: Too long process to complete the training phase (4 weeks) which could finish in a week.
Job security: You could be a new joinee or a 2 years tenure guy, they can remove you within eye blink.
Career growth: So much politics out there.
Salary/appraisal: hahaha
Work-life balance: You'll forget your home slowly. You would feel like you're living in office and going home only for sleep....Read More
Dislikes
Don't waste your precious time.
Job security - Bad
Work satisfaction - Poor
Work-life balance - Bad
Work Details
I have to handle three chats at a time, it's not a big deal to handle. But the support you get and the customers you get are terrible.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 09 Jun 2023
Likes
Not bad not good
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Bad but not good
Skill development - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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