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IGT Solutions Customer Service Executive Reviews

based on 101 reviews
Updated 1 Jan, 2025

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.2

Work-Life balance

3.2

Skill development

3.2

Company culture

3.1

Job Security

3.1

Work Satisfaction

3.0

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in IGT Solutions Customer Service Executive Reviews

101 reviews found

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Top IGT Solutions Customer Service Executive Interview Questions

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Customer Service Executive Jobs at IGT Solutions

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People also ask about IGT Solutions's Customer Service Executives

Is IGT Solutions a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 101 employee reviews, it's clear that most customer service executives have an average experience working at IGT Solutions. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does IGT Solutions pay their Customer Service Executives well?
According to AmbitionBox reviews, IGT Solutions customer service executives rate their salary and benefits at 3.0 out of 5, based on 101 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IGT Solutions's customer service executives salaries here and to read reviews specifically about salary and benefits at IGT Solutions for customer service executives, click here.
How is the work culture at IGT Solutions for Customer Service Executives?
Work culture at IGT Solutions for customer service executives is rated 3.2 out of 5 by 101 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IGT Solutions for customer service executives, click here.
How is the job security at IGT Solutions for Customer Service Executives?
Based on 101 reviews on AmbitionBox, IGT Solutions's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IGT Solutions for customer service executives, click here.
Is work from home available to Customer Service Executives at IGT Solutions?
According to 11 AmbitionBox reviews, IGT Solutions does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for IGT Solutions Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

82%
Hybrid

Hybrid

18%

3 days/week from office

9%

Other hybrid work policies

9%

Gender Based Ratings for IGT Solutions Customer Service Executive

based on 98 reviews
3.2
Rated by 52 Women

Rated 3.3 for Work-Life Balance and 3.1 for Company Culture

women
3.3
Rated by 46 Men

Rated 3.3 for Skill Development and 3.2 for Company Culture

men

Working Days for IGT Solutions Customer Service Executive

based on 101 reviews
Rotational Shift
80%
Monday to Saturday
8%
Monday to Friday
8%
Other
3%
Alternate Saturday off
1%

Work Timings for IGT Solutions Customer Service Executive

based on 101 reviews
Flexible timing
Strict (5pm - 2am)
Strict (12pm - 9pm)
63%
6%
4%
27% employees reported other strict timings

Shift Timings for IGT Solutions Customer Service Executive

based on 101 reviews
Day shift
Night shift
59%
41%

Business Travel for IGT Solutions Customer Service Executive

based on 101 reviews
No travel
76%
Within city
16%
International travel
4%
Within country
4%
IGT Solutions Customer Service Executive Salary
based on 466 salaries
₹1 L/yr - ₹5.4 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
+2 more benefits
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