iEnergizer Senior Customer Service and Operations Executive Reviews
Updated 10 Nov, 2023
Overall Rating
3.6/5
based on 3
reviews
Rating distribution
Category Ratings
3.5
Company culture
3.5
Job security
3.5
Salary
3.5
Work-life balance
3.5
Skill development
3.5
Promotions
3.5
Work satisfaction
iEnergizer is rated
3.6 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
iEnergizer is rated
3.6 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Jan 2025
Likes
I like the atmosphere over here , everyone seems nice and responsive . The people works here have good attitude and behave nice with others
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Almost everything thing is nice just the upper most senior are little harsh on us .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Noida
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Jan 2025
Likes
I don't like ienergizer because it's very big company with less mentality they are not hiring muslims people. I request govt to take action on it and request muslims don't go there your full day will be waste. They will say after interview that you are not selected.
Dislikes
They don't hire Muslims. After wai
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Senior Associate in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Jan 2025
Likes
There is nothing to like about this company, they will make you work like labours. No work life balance, no sick leaves nothing. If you are okay working in a very toxic environment with 0 job security, go for it
Dislikes
Worst company ever seen
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Jan 2025
Likes
Here work environment is very good.HR team is very supportive. There are good opportunities for carrier growth.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Overall everything as like (carrier growth, Environment)is better in this company .
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Process Associate in
Noida
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 03 Jan 2025
Likes
Only job security!!
Job security - Good
Dislikes
1. Sandwich policy: even if late before or after weekend
2. Retention hold : 5 LWP in a year can be a loss of retention 60000 or 1.2 lk.
3. No PF :
4. Attendance bonus - 1 forced LWP applied by supervisor costs (5000 attendance bonus + 1 day salary + low rating+ behavioral marking, etc )
All these are the tools for supervisor to punish an associate.
There is no employee satisfaction at all !!
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 28 Dec 2024
Likes
Nothing to like
Skill development - Good
Dislikes
First thing is office politics which is being played between TL's and AM or Manager for Advisors. They have authority to make someone TL or AM but they give hike to their friends, and whom who gave them parties and to their girlfriend's.
Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Dec 2024
Likes
"I appreciate the autonomy and flexibility that I have in my role at iEnergizer. The company trusts its employees to take ownership of their work and make decisions that align with the company's goals."
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I've noticed that the company's bureaucracy can sometimes slow down decision-making and innovation. However, I've also seen efforts to streamline processes and empower employees to make decisions."
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 14 Dec 2024
Likes
Great work environment to grow your personality and career
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Good for people around the location. Unfortunately they don’t provide cab service. Cab service are charged according your location to be picked and dropped.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Dec 2024
Likes
Here I’m talking about only my process I.e. SBIC , as a company organise every cultural programs but in our process we don’t have any rights to join that . I like only company’s architecture.
Dislikes
While working in my process there so much politics and there is no growth , any one can depressed . And also there worst management. You can not take any sick leave any other leaves . There is no any work life balance .
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 04 Dec 2024
Likes
Cleaning is good,and any thing break on the floor so cleaning staff clean the all things in min lighting,fan,ac,& medical are good.
Dislikes
Some senior staff not good behaviour with female staff and if female staff doing work accordingly TL so he will promoted ther wi,it's 9 hours for which is not liked any more,food also price also very high, in my process most of the system not working and my tl not doing anything he just always changed my sit.
Skill development - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Other iEnergizer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Executive Operations in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Feb 2025
Likes
Salary one time to provided by this company retaining later for expenses later is also provided thank you my first company to join as a fresher it is a great empirement to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to be dislike
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel, Travel Within City, Travel Within Country.
Senior Executive - CS in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 08 Feb 2025
Likes
The only thing is that you can get a Salary for your work on time, you'll get a chance to meet some good peoples as well.
Dislikes
It's very restrictive like a jail, so many checks in & out. You can't have your mobile phone along with you, you can't carry you bags on the floor, you can't eat aur drink outside cafeteria even at the places which they've designed to impressed the clients only. Work is very monotonous & lethargic, nobody respects it, it's like a pace of bonded labours, if having strong ties would have sued them, the Sr. lvl of management the top layer are just harrassing individuals working there....Read More
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Business Associate in
Pune
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Feb 2025
Likes
No likes
Dislikes
Please don't join this company. If you come late then there will 450 rs deduction from your salary and for any leave 250 rs deduction. HR managers are liars... particularly Gaurav Sinha and pooja mane don't keep their word's.
There is no hygiene inside the washrooms and at the end of every month you will receive very less salary dueto company's third class policy.
Most importantly if you don't clear certification after training period then you won't get a salary. So please don't waste your time and don't join this company at all....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Assistant Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 05 Feb 2025
Likes
Likes the office timings
Salary - Good
Work-life balance - Good
Dislikes
I dislike the environment there , more pressure , also they do no allow anything to carry on the floor other than water only
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Leader MIS in
Noida
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 05 Feb 2025
Likes
Salary is good, they will give you the salary what you want also salary comes on every 7th of the month in morning by 8AM maximum it doesn't matter it is Sunday or any other day (except 7th is any holiday)
Salary - Excellent
Job security - Good
Dislikes
For promotion if you are favourite of your supervisor then you will promoted to AM from TL directly but if not they will stuck you in middle by providing Sr. TL
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Executive in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Jan 2025
Likes
1. Diverse and dynamic work environment
2. Opportunities for career growth and professional development
3. Collaborative and supportive team culture
4. Exposure to various industries and clients
5. Flexible work arrangements and benefits
Keep in mind that these are general assumptions, and actual experiences may vary depending on individual perspectives and circumstances.👍
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Ienergizer is a very good company. No negative points. Very nice! 💯☺️
Trainer in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 11 Jan 2025
Likes
Job security 100%
Job security - Excellent
Dislikes
Infrastructure
Restroom pathetic
Cafeteria poor hygiene
No flexibility with shift
6days working job
No action against employees who are doing nothing
HR is management centric
Promotion takes huge time
Don’t allow to go outside on breaks eat their unhealthy food only
Salary - Poor
Skill development - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Sme Lead in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Jan 2025
Likes
There is not a single reason or thing about this company to work with.
Dislikes
They treat as slave, salary deductions, poor leave policy, no job security, no HR involved if you will face any problem.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Team Leader in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Dec 2024
Likes
Nothing
Dislikes
The management does not have spine, there leadership does not want to work with set rules of the industry instead always try to find unethical ways to meet the targets, the managers are not trained for people management, Yes Sir culture, no programs to improve the skills.
Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Assistant Customer Service Executive in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
4.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 26 Dec 2024
Likes
The environment in the company and my colleagues were very much encouraging and I habd a very fortunate encounter with them,
Skill development - Good
Job security - Good
Company culture - Good
Dislikes
The company policy is something that will slowly eat away a persons life, no sick leave, 10 hrs working shift, 1 lwp will cost you your incentive and apprx 15k worth of money, good for freshers but would not recommend it to experienced candidates
People also ask about iEnergizer's Senior Customer Service and Operations Executives
How is iEnergizer to work for?
iEnergizer is rated 3.6 out of 5, based on 3 reviews by employees on AmbitionBox.
iEnergizer is known for Company culture which is rated at the top and given a rating of 3.5. However, Company culture is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at iEnergizer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at iEnergizer?
According to AmbitionBox ratings, iEnergizer employees rate its salary and benefits as 3.5 out of 5. You can know more about iEnergizer Salaries at AmbitionBox
How is the work culture at iEnergizer?
Work culture is rated 3.5 at iEnergizer by 3 employees. While job security is rated 3.5 and work-life balance is rated 3.5 at iEnergizer. Read detailed reviews by employees of iEnergizer on AmbitionBox.