iEnergizer Senior Customer Care Operations Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 22 Sep, 2023
Overall Rating
4.5/5
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Category Ratings
4.5
Company culture
4.5
Job Security
4.5
Work-Life balance
4.5
Skill development
4.5
Work Satisfaction
4.0
Salary & Benefits
4.0
Promotions/Appraisal
iEnergizer is rated
4.5 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iEnergizer is rated
4.5 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Care Operations Executive in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jul 2023
Likes
Nice environment and good working experience
Dislikes
Nothing much......
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Care Operations Executive in
Noida
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Nothing to like
Dislikes
First thing is office politics which is being played between TL's and AM or Manager for Advisors. They have authority to make someone TL or AM but they give hike to their friends, and whom who gave them parties and to their girlfriend's.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
"I appreciate the autonomy and flexibility that I have in my role at iEnergizer. The company trusts its employees to take ownership of their work and make decisions that align with the company's goals."
Dislikes
I've noticed that the company's bureaucracy can sometimes slow down decision-making and innovation. However, I've also seen efforts to streamline processes and empower employees to make decisions."
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Great work environment to grow your personality and career
Dislikes
Good for people around the location. Unfortunately they don’t provide cab service. Cab service are charged according your location to be picked and dropped.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Here I’m talking about only my process I.e. SBIC , as a company organise every cultural programs but in our process we don’t have any rights to join that . I like only company’s architecture.
Dislikes
While working in my process there so much politics and there is no growth , any one can depressed . And also there worst management. You can not take any sick leave any other leaves . There is no any work life balance .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Cleaning is good,and any thing break on the floor so cleaning staff clean the all things in min lighting,fan,ac,& medical are good.
Dislikes
Some senior staff not good behaviour with female staff and if female staff doing work accordingly TL so he will promoted ther wi,it's 9 hours for which is not liked any more,food also price also very high, in my process most of the system not working and my tl not doing anything he just always changed my sit.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Nothing
Dislikes
Worst company in pune which is located in viman nagar wiekfilled,
Bulk hiring from hr whenever they required and they remove people whenever they want For whatever silly reasons.
Open door policy is only on paper this company never work on policy
OPERATIONS : HOD balbir he treat agent as slave and AM mangesh and TL shubham never help whenever required
HR : pooja and gaurav never committed to there words
Common issues : salary dedication 250 for full day extra and 150 for half day for absent days there
There is is public holiday provided by company in operations
Salary issue for every month...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Relationship Manager in
Noida
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2024
Likes
The only thing like-able in IE were the few people that too if the management allowed
Dislikes
The culture of the organisation and inner politics between management and floor can and will destroy and disappoint the person working in that organisation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
I like the working atmosphere here and also the salary they offer to the freshers is also good
Dislikes
Currently one bad I find out is they are not paying for the 15 days training
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Colleague and other senior designation worker are helping and good to mentor new members
Dislikes
Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
I believe that working in your company would give me the opportunity to refine my skills, learn from experienced professionals, and contribute to delivering exceptional experiences to customers.
Dislikes
No caps provided
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other iEnergizer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Customer Service Executive in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 26 Dec 2024
Likes
The environment in the company and my colleagues were very much encouraging and I habd a very fortunate encounter with them,
Dislikes
The company policy is something that will slowly eat away a persons life, no sick leave, 10 hrs working shift, 1 lwp will cost you your incentive and apprx 15k worth of money, good for freshers but would not recommend it to experienced candidates
Senior Executive in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Dec 2024
Likes
Nothing, the behaviour of the managers and trainers make it worst. The cooperation they do with the new joiners is just awful.
Dislikes
Cigarette breaks are taken more seriously than you need to use a washroom. Ill-health is less respected than was not present q ki kal jyada ho gayi thi. Worst work culture ever seen.
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Executive in
Noida
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Working with ienergizer I one of worst experience. Though I had work into different consultant process but this company is a real shit in a market need to upgrade the working culture at same time. There quality auditor should be more formal. When I say formal that they need to know what skill a QA should need.
Dislikes
Everything including foods too.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Production Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Nothing
Dislikes
I was suffering from a chronic disease known as DVT also I have shared all the relevant diagnosis documents with my higher authority even after that they neither shared my experience letter of 6 months nor given me salary of 50% for the medication allowance as per labour law, further I was receiving the mails from hr department thatI didn’t submit any documents nor I informed anyone about my hospitalisation leaves, I was good I was just looking for my experience letter only as well as 50% of the salary as per labour law I didn’t even ask them for medical allowance by Sharing the receipt to insurance department, this is ridiculous...Read More
Executive in
Noida
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I didn't like the working culture at all.
Dislikes
They are promoting their girlfriends to higher level Even if she is a fresher. Also the leave approval police is good but in only documents.. once you apply for that your TL will strictly ask you to cancel it. All this is happening in Dream 11 process. There are many more potential employees who deserves to be promoted but they arenot why because they don't have connection with senior employees.. once a manager got fired due to posh policy now he is back like how is it possible....Read More
Assistant Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing to like about this company.
Dislikes
1. Long and irregular working hours, which can lead to burnout.
2. Stressful work conditions and high-pressure tasks are common points of criticism.
3. Wages and benefits are not always align with industry standards, particularly for the workload involved.
Senior Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Culture & Salary Structure
Dislikes
If any executive are not well and it's take a medical leave as per doctor environment but company not giving leaves and pressure to join the office otherwise you are not in active.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Assistant Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Company is good but everything depends on process in which you're working
Dislikes
Strict 8hrs of login. Even when systems are not available in the office. You'll have to complete 8 login hours whether you're able to login half an hour later due to systems issue or some other issues(not employee's fault). You'll have to extend the shift for the same. And no sick leaves. Work pressure is too much. Food court & toilet distance is too far it'll take 10-15 min to walk up-down at a time....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Operations Executive in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Dec 2024
Likes
The site is spacious and lots of process running within the company. Good amount of space and greenary to sit and relax.
Dislikes
No job security, graveyard shifts, no cabs, no parking facility, huge salary deductions for sick leaves and any emergency leaves.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Trainer in
Gurgaon / Gurugram
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Salary package and increment is provided is very good when you join IEnergizer.
Dislikes
Attendance policy is not good if somebody forgot to punch out then that same day salary get deducted whether he has worked for the entire day.
Also the policies are not employee centric.
Overall, Attendance,Leave ,Break and punching/out policy is also not employee friendly.
People also ask about iEnergizer's Senior Customer Care Operations Executives
How is iEnergizer to work for?
iEnergizer is rated 4.5 out of 5, based on 2 reviews by employees on AmbitionBox.
iEnergizer is known for Company culture which is rated at the top and given a rating of 4.5. However, Salary & Benefits is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at iEnergizer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at iEnergizer?
According to AmbitionBox ratings, iEnergizer employees rate its salary and benefits as 4.0 out of 5. You can know more about iEnergizer Salaries at AmbitionBox
How is the work culture at iEnergizer?
Work culture is rated 4.5 at iEnergizer by 2 employees. While job security is rated 4.5 and work-life balance is rated 4.5 at iEnergizer. Read detailed reviews by employees of iEnergizer on AmbitionBox.