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3.9

based on 6.8k Reviews

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HGS Customer Care Executive Reviews

based on 137 reviews
Updated 13 Feb, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.6

Job Security

3.6

Company culture

3.5

Work-Life balance

3.5

Work Satisfaction

3.4

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in HGS Customer Care Executive Reviews

137 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about HGS's Customer Care Executives

How is HGS to work for?
HGS is rated 3.7 out of 5, based on 137 reviews by employees on AmbitionBox. HGS is known for Skill development which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HGS?
According to AmbitionBox ratings, HGS employees rate its salary and benefits as 3.4 out of 5. You can know more about HGS Salaries at AmbitionBox
How is the work culture at HGS?
Work culture is rated 3.6 at HGS by 137 employees. While job security is rated 3.6 and work-life balance is rated 3.5 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.

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Gender Based Ratings for HGS Customer Care Executive

based on 114 reviews
3.7
Rated by 53 Women

Rated 3.6 for Skill Development and 3.6 for Company Culture

women
3.8
Rated by 61 Men

Rated 3.7 for Company Culture and 3.7 for Job Security

men

Working Days for HGS Customer Care Executive

based on 137 reviews
Rotational Shift
53%
Monday to Saturday
24%
Monday to Friday
13%
Alternate Saturday off
6%
Other
4%

Work Timings for HGS Customer Care Executive

based on 137 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (10am - 7pm)
68%
2%
2%
28% employees reported other strict timings

Shift Timings for HGS Customer Care Executive

based on 137 reviews
Day shift
Night shift
80%
20%

Business Travel for HGS Customer Care Executive

based on 137 reviews
No travel
60%
Within city
34%
Within country
3%
International travel
2%
Within the city
1%
HGS Customer Care Executive Salary
based on 230 salaries
₹1 L/yr - ₹5 L/yr
6% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
7 total responses
childCareBenefits
Child care facility
3 total responses
+4 more benefits
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