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3.9

based on 6.8k Reviews

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HGS Customer Care Executive Reviews

based on 137 reviews
Updated 13 Feb, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.6

Job Security

3.6

Company culture

3.5

Work-Life balance

3.5

Work Satisfaction

3.4

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in HGS Customer Care Executive Reviews

137 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about HGS's Customer Care Executives

Is HGS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 137 employee reviews, it's clear that most customer care executives have an average experience working at HGS. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Care Executives well?
According to AmbitionBox reviews, HGS customer care executives rate their salary and benefits at 3.4 out of 5, based on 137 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer care executives salaries here and to read reviews specifically about salary and benefits at HGS for customer care executives, click here.
How is the work culture at HGS for Customer Care Executives?
Work culture at HGS for customer care executives is rated 3.6 out of 5 by 137 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer care executives, click here.
How is the job security at HGS for Customer Care Executives?
Based on 137 reviews on AmbitionBox, HGS's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer care executives, click here.

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Gender Based Ratings for HGS Customer Care Executive

based on 114 reviews
3.7
Rated by 53 Women

Rated 3.6 for Skill Development and 3.6 for Company Culture

women
3.8
Rated by 61 Men

Rated 3.7 for Company Culture and 3.7 for Job Security

men

Working Days for HGS Customer Care Executive

based on 137 reviews
Rotational Shift
53%
Monday to Saturday
24%
Monday to Friday
13%
Alternate Saturday off
6%
Other
4%

Work Timings for HGS Customer Care Executive

based on 137 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (10am - 7pm)
68%
2%
2%
28% employees reported other strict timings

Shift Timings for HGS Customer Care Executive

based on 137 reviews
Day shift
Night shift
80%
20%

Business Travel for HGS Customer Care Executive

based on 137 reviews
No travel
60%
Within city
34%
Within country
3%
International travel
2%
Within the city
1%
HGS Customer Care Executive Salary
based on 230 salaries
₹1 L/yr - ₹5 L/yr
6% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
7 total responses
childCareBenefits
Child care facility
3 total responses
+4 more benefits
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