Fusion CX is rated
3.9 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
3.9 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
18 reviews found
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Popular
Team Lead Operations
BAL 121 Prepaid Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Feb 2018
Likes
I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result,my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Team Lead Operations in
Howrah
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
I've had the absolute pleasure of working with Fusion for 2 years and I can confidently say it's been an exceptional experience. The team's professionalism, expertise, and dedication to delivering top-notch results are unparalleled. Also everyone very supportive and there are a great work ambience.
A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The collaborative spirit across all departments makes work both enjoyable and effective. Highly recommend for a rewarding work environment!...Read More
Dislikes
There's nothing to dislike here
Work Details
Work days: Monday to Friday
(Strict Timings)
Team Lead Operations in
Howrah
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
It feels likes home
Dislikes
Need to improve opportunity areas
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2023
Likes
Nothing is good but you will get so many good agents who will be working for you blindly
Dislikes
Disgusting management and litrelly no work culture is there. Mangers abuse over the floor and they will never miss any chance to humiliate you in front of others.
Work Details
Work policy:
1 day week-off
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Mohali
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Nothing to Say
Dislikes
There is no job security
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead Operations in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Looking growth for the talent
Dislikes
Growth rate is very low
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
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Fusion CX.
People also ask about Fusion CX's Team Lead Operationss
How is Fusion CX to work for?
Fusion CX is rated 3.9 out of 5, based on 18 reviews by employees on AmbitionBox.
Fusion CX is known for Work-Life balance which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 4.0 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.9 at Fusion CX by 18 employees. While job security is rated 3.9 and work-life balance is rated 4.1 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.
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Fusion CX Team Lead Operations Reviews by Locations