Firstsource Solutions "Senior Management" Reviews

Likes

People oriented. Managers invest a lot in developing talent. Effective work load planning. High autonomy and opportunities to innovate.

Dislikes

Hierarchy matters, communication is not open across levels.

Work Details

Awesome learning experience. High exposure and on the job learning. Hugh autonomy to experiment and learn. New ideas encouraged and supported. Not much red tape to implement new ideas.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

There is good job security, and good environment as well as good management. Easily we will get quick learning skills

Dislikes

Na

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job culture n working environment and the team leaders

Dislikes

Opportunity to be the same to everybody

Work Details

It was better than others working somewhere else

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Not much

Likes

Awesome place to work. Management is very professional and growth opportunities are provided equally to the one deserved.

Dislikes

NA

Work Details

I was working with FSL for four and half years. I started as an agent and progressed as Team Executive (Team Leader)

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had joined as a management trainee. Had ample learning opportunities and a lpt of support from the teams.

Dislikes

The lack of proper review process for annual appraisal.

Work Details

Exciting and I had a lot of learning opportunities.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Weekends off

Dislikes

Micro Management

Likes

It is overall a good organisation to work,

Dislikes

Employee performance, integrity & qualification is not considered for promotions or hike but the tenure of the employees in the organisation is considered, which is not good. I kept on saving costs for the company and received plenty of appreciation emails from senior leadership team but it wa s never considered at the time of appraisal </mark>...Read More

Work Details

I was there for 6 years and was fully engaged with promotion every 2 years, joined as Sr. Executive and moved out as Manager, but salary hike was almost negligible increase :)

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

All good, excellent management. They how to behave especially with their people.

Dislikes

Nothing

Work Details

Wish if company can redevelop.

Work days: Alternate Saturday off (Flexible Timings)

Likes

I liked almost everything at firstSource, it was Wonderfull working there! the work culture was good, management was sensible, company policies were employee centric and the job security was good but not sure how it is now.

Dislikes

I loved everything there except they disrespect loyalists, find petty reasons to irk employees who are good and love the organisation and disrespect their earned leave utilisation. It is not something they do all the time ... just few incompetent leaders mistakes bring down the other good leaders respect in the eyes of the employee. I hope that particular person is not in the organisation anymore, the company will do good since they have all the right things in the right place!...Read More

Work Details

I started as an executive, moved to quality team, team leader and then process leader... the leaders were great. It is one of my most loved Jobs so far.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.