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Firstsource Solutions Customer Support Executive Reviews

based on 54 reviews
Updated 15 Oct, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Company culture

3.4

Job Security

3.3

Work-Life balance

3.3

Salary & Benefits

3.1

Work Satisfaction

3.1

Promotions/Appraisal

Top Mentions in Firstsource Solutions Customer Support Executive Reviews

54 reviews found

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Top Firstsource Solutions Customer Support Executive Interview Questions

Q1. What is your decision making skills?
View answers (2)
Q2. Pick any topic and talk for 5 minutes
View answer (1)
Q3. What is customer service?
View answer (1)
Q4. how will you manage with multiple tasks
View answer (1)
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Customer Support Executive Jobs at Firstsource Solutions

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People also ask about Firstsource Solutions's Customer Support Executives

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.6 out of 5, based on 54 reviews by employees on AmbitionBox. Firstsource Solutions is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.3 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.4 at Firstsource Solutions by 54 employees. While job security is rated 3.4 and work-life balance is rated 3.3 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Gender Based Ratings for Firstsource Solutions Customer Support Executive

based on 49 reviews
3.5
Rated by 25 Women

Rated 3.2 for Job Security and 3.2 for Company Culture

women
3.8
Rated by 24 Men

Rated 4.1 for Skill Development and 3.9 for Company Culture

men

Working Days for Firstsource Solutions Customer Support Executive

based on 54 reviews
Rotational Shift
48%
Monday to Saturday
31%
Monday to Friday
13%
Other
5%
Alternate Saturday off
3%

Work Timings for Firstsource Solutions Customer Support Executive

based on 54 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7.30pm - 4.30am)
49%
12%
4%
35% employees reported other strict timings

Shift Timings for Firstsource Solutions Customer Support Executive

based on 54 reviews
Day shift
Night shift
77%
23%

Business Travel for Firstsource Solutions Customer Support Executive

based on 54 reviews
No travel
64%
Within city
28%
International travel
5%
Within country
3%
Firstsource Solutions Customer Support Executive Salary
based on 191 salaries
₹1.1 L/yr - ₹4.8 L/yr
At par with the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
1 total response
meal
Cafeteria
8 total responses
+2 more benefits
Compare Firstsource Solutions with

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