Firstsource Solutions Customer Support Executive Reviews
based on 54 reviews
Updated 15 Oct, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.4
Company culture
3.4
Job Security
3.3
Work-Life balance
3.3
Salary & Benefits
3.1
Work Satisfaction
3.1
Promotions/Appraisal
Firstsource Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Firstsource Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Firstsource Solutions Customer Support Executive Reviews
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54 reviews found
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Popular
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. The chat was just welcome 12 written.
One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value off the people who work effectively.
Customer Support Executive in
Bangalore / Bengaluru
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 29 Apr 2024
Likes
For travel issue they said to quite the job
Dislikes
They are not well treated I want to work over there but suddenly they stoped cabs
Customer Support Executive in
Mumbai Suburban
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2023
Likes
Working in as senior marketing Executive & selling company packages as per process fixed by company with deals & discounts offered by company
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Jun 2023
Likes
Not satisfied
Dislikes
Not up to the mark
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Feb 2024
Likes
Salary less but get better incentive
Dislikes
Less salary
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Firstsource Solutions.
Customer Support Executive in
Gandhinagar
Full Time
·
Customer support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2022
Likes
Actually nothing is good at first source the one this is their culture.
Dislikes
Dont think about pramotion,
Dont think about salary,
Dont think about worklife balance,
Dont have any holiday rules also after over year the even not provide you your full FNF or any resolution
Environment was friendly....seniors/ managers/team leads was very supportive...Carrer growth was there
Dislikes
Salary was less but job satisfaction was there
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Incentive
Dislikes
Lot of politics and work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Work culture
Dislikes
No job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gandhinagar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2023
Likes
I like company
Dislikes
Good company
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Nothing much
Dislikes
Team leaders and seniors are in favour of girls only... No value for the hard work of gents.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 11 Jul 2023
Likes
Good environment
Dislikes
No appraisal
Work overload
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Sep 2023
Likes
Initially the salary might not be that great but the incentives that they pay in Sky process will keep your personal life running.
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2024
Likes
Best company to work with
Dislikes
Nothing
Customer Support Executive in
Savitha plaza, Indra Gandhi statue near, Pondicherry
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 May 2022
Likes
Good atmosphere, friendly type TLs and colleagues...... Not a pressurized work, updating new thing about work routinely makes us to love the job enthusiastically
Dislikes
Office space not enough to work at this pandemic situation..... Other than that all are fine... All jobs have risk...love what u do...
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Preschool & Primary Education Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Apr 2022
Likes
Working atmosphere is soo good no pressure to achieve any target and senior are very supportive and concern about their employees
Dislikes
There is nothing to dislike but sometimes if there any emergency like personal issue health issue then we cant take leave cz we have limited leave balance as per my point of view that should be count as an exception
Work Details
In simple it's good cz this is my first job.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Brookfield
Full Time
·
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2022
Likes
Only the salary process
Dislikes
Management is very bad. If you want to go against them against their will they will make you a target as they had done with me. I made one mistake unintentionally asked for single chance to prove myself but they didn't allow and also next where I started working they wrote some mail against me to the clients from there also they didn't listen based on mail they took decision and moved me out of the NH process so called Narayana health....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Bangalore / Bengaluru
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Good to go with the work culture and management
Dislikes
OT on holiday and dongle bill not paid within time
Work Details
Going good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Firstsource Solutions's Customer Support Executives
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.6 out of 5, based on 54 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.3 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.4 at Firstsource Solutions by 54 employees. While job security is rated 3.4 and work-life balance is rated 3.3 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
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