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a quality analyst
2w
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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People also ask about Firstsource Solutions's Customer Support Executives
Is Firstsource Solutions a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 54 employee reviews, it's clear that most customer support executives have an average experience working at Firstsource Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Firstsource Solutions pay their Customer Support Executives well?
According to AmbitionBox reviews, Firstsource Solutions customer support executives rate their salary and benefits at 3.3 out of 5, based on 54 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer support executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support executives, click here.
How is the work culture at Firstsource Solutions for Customer Support Executives?
Work culture at Firstsource Solutions for customer support executives is rated 3.4 out of 5 by 54 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions for customer support executives, click here.
How is the job security at Firstsource Solutions for Customer Support Executives?
Based on 54 reviews on AmbitionBox, Firstsource Solutions's customer support executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions for customer support executives, click here.
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Gender Based Ratings for Firstsource Solutions Customer Support Executive
based on 49 reviews
Rated by 25
Women
Rated by 24
Men
Working Days for Firstsource Solutions Customer Support Executive
based on 54 reviews
Rotational Shift
48%
Monday to Saturday
31%
Monday to Friday
13%
Other
5%
Alternate Saturday off
3%
Work Timings for Firstsource Solutions Customer Support Executive
based on 54 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7.30pm - 4.30am)
49%
12%
4%
35% employees reported other strict timings
Shift Timings for Firstsource Solutions Customer Support Executive
based on 54 reviews
Day shift
Night shift
77%
23%
Business Travel for Firstsource Solutions Customer Support Executive
based on 54 reviews
No travel
64%
Within city
28%
International travel
5%
Within country
3%
At
par with the average Customer Support Executive Salary in India
View more details
Office cab/shuttle
4 total
responses
Health insurance
5 total
responses
Office gym
1 total
response
Cafeteria
8 total
responses
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