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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Customer Support Executive Reviews

Updated 11 Feb, 2025

Overall Rating

3.5/5

based on 57 reviews

Rating distribution

27 (47.4%)

12 (21.1%)

5 (8.8%)

7 (12.3%)

6 (10.5%)

Category Ratings

3.4

Company culture

3.4

Job security

3.4

Salary

3.4

Skill development

3.3

Work-life balance

3.2

Promotions

3.1

Work satisfaction

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

49% employees reported

Flexible timing

48% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

26 reviews

3.2

Rated by Men

26 reviews

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Customer Support Executive Jobs at Firstsource Solutions

View all

Customer Support Executive

Bangalore / Bengaluru

0-2 Yrs

₹ 2-3.5 LPA

Customer Support Executive - Non-Voice Process

Hyderabad / Secunderabad

0-4 Yrs

₹ 2-3.5 LPA

Customer Support Executive - Backend/Chat- Support

Mumbai

0-3 Yrs

₹ 2-3 LPA

People also ask about Firstsource Solutions's Customer Support Executives

Is Firstsource Solutions a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 57 employee reviews, it's clear that most customer support executives have an average experience working at Firstsource Solutions. Company culture holds the highest rating at 3.4, while work satisfaction is rated the lowest amongst all factors at 3.1. Read reviews about company culture and on AmbitionBox.

Does Firstsource Solutions pay their Customer Support Executives well?

According to AmbitionBox reviews, Firstsource Solutions customer support executives rate their salary and benefits at 3.4 out of 5, based on 57 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer support executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support executives, click here .

How is the work culture at Firstsource Solutions for Customer Support Executives?

Work culture at Firstsource Solutions for customer support executives is rated 3.4 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for customer support executives, click here .

How is the job security at Firstsource Solutions for Customer Support Executives?

Based on 57 reviews on AmbitionBox, Firstsource Solutions's customer support executives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions.

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Firstsource Solutions Customer Support Executive Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 57 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more