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Firstsource Solutions Customer Support Executive Reviews

Updated 17 Mar, 2025
Overall Rating
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3.6/5
based on 58 reviews

Rating distribution

Category Ratings

3.5

Job security

3.4

Salary

3.4

Skill development

3.3

Company culture

3.3

Work-life balance

3.2

Work satisfaction

3.1

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

49% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

66% employees reported

Gender based rating

3.6
female

Rated by Women

26 reviews

3.4
male

Rated by Men

27 reviews

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Top Mentions in Firstsource Solutions Customer Support Executive Reviews

58 reviews found

Sort by: Popular

Top Firstsource Solutions Customer Support Executive Interview Questions

Q1. What is your decision making skills?
Q2. Pick any topic and talk for 5 minutes
Q3. What is customer service?
Q4. how will you manage with multiple tasks
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Customer Support Executive Jobs at Firstsource Solutions

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People also ask about Firstsource Solutions's Customer Support Executives

Is Firstsource Solutions a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 58 employee reviews, it's clear that most customer support executives have an average experience working at Firstsource Solutions. Job security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1.
Does Firstsource Solutions pay their Customer Support Executives well?
According to AmbitionBox reviews, Firstsource Solutions customer support executives rate their salary and benefits at 3.4 out of 5, based on 58 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer support executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support executives, click here .
How is the work culture at Firstsource Solutions for Customer Support Executives?
Work culture at Firstsource Solutions for customer support executives is rated 3.3 out of 5 by 58 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for customer support executives, click here .
How is the job security at Firstsource Solutions for Customer Support Executives?
Based on 58 reviews on AmbitionBox, Firstsource Solutions's customer support executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions.

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Firstsource Solutions Customer Support Executive Salary
based on 210 salaries
₹1.5 L/yr - ₹4.5 L/yr
At par with the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
1 total response
meal
Cafeteria
8 total responses
+2 more benefits
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