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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone.
I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Firstsource Solutions's Senior Customer Service Associates
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.7 out of 5, based on 223 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.0 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.7 at Firstsource Solutions by 223 employees. While job security is rated 3.9 and work-life balance is rated 3.6 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, 15% Firstsource Solutions employees work from home permanently, and 4% work from office 2 days/week (based on 21 AmbitionBox reviews in last 6 months).
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Firstsource Solutions Senior Customer Service Associate Reviews by Locations
- Firstsource Solutions Senior Customer Service Associate Chennai Reviews
- Firstsource Solutions Senior Customer Service Associate Bangalore / Bengaluru Reviews
- Firstsource Solutions Senior Customer Service Associate Mumbai Reviews
- Firstsource Solutions Senior Customer Service Associate Vijayawada Reviews
- Firstsource Solutions Senior Customer Service Associate Hyderabad / Secunderabad Reviews
- Firstsource Solutions Senior Customer Service Associate Bangalore Rural Reviews
- Firstsource Solutions Senior Customer Service Associate Tiruchirappalli Reviews
Firstsource Solutions Reviews by Designations
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Work Policy for Firstsource Solutions Senior Customer Service Associate
i
Workplace policy may vary based on Department, Designation and
Location.
based on 21 reviews in last 6 months
Work from office
81%
Permanent work from home
15%
Hybrid
4%
2 days/week from office
4%
Gender Based Ratings for Firstsource Solutions Senior Customer Service Associate
based on 213 reviews
Rated by 54
Women
Rated by 159
Men
Working Days for Firstsource Solutions Senior Customer Service Associate
based on 223 reviews
Rotational Shift
44%
Monday to Friday
37%
Monday to Saturday
14%
Other
4%
Alternate Saturday off
1%
Work Timings for Firstsource Solutions Senior Customer Service Associate
based on 223 reviews
Flexible timing
Strict (9am - 6pm)
Strict (5.30pm - 3.30am)
66%
3%
3%
28% employees reported other strict timings
Shift Timings for Firstsource Solutions Senior Customer Service Associate
based on 223 reviews
Night shift
Day shift
50%
50%
Business Travel for Firstsource Solutions Senior Customer Service Associate
based on 223 reviews
No travel
60%
Within city
34%
Within country
5%
International travel
1%
Firstsource Solutions Senior Customer Service Associate
Salary
based on 939 salaries
₹1
L/yr - ₹5.6
L/yr
12%
less
than the average Senior Customer Service Associate Salary in India
View more details
Office cab/shuttle
12 total
responses
Health insurance
10 total
responses
Cafeteria
15 total
responses
Job/Soft skill training
14 total
responses
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