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Firstsource Solutions

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3.7

based on 4.6k Reviews

Video summary

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Firstsource Solutions Reviews

Updated 11 Mar, 2025

Overall Rating

3.7/5

based on 4.6k reviews

On-Par with industry's average

know more

Rating distribution

2k (43.5%)

1.2k (26.9%)

615 (13.4%)

216 (4.7%)

532 (11.6%)

Category Ratings

3.6

Work-life balance

3.5

Company culture

3.5

Job security

3.5

Skill development

3.5

Work satisfaction

3.3

Salary

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

66% employees reported

Monday to Friday

53% employees reported

Flexible timing

61% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

1.3k reviews

3.6

Rated by Men

3k reviews

Firstsource Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 4.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfa ... Read more

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Jobs at Firstsource Solutions

View all

Opportunity For Arts & Science UG graduate - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

CSA - Freshers!!

Chennai

0-1 Yrs

₹ 0.8-1.5 LPA

Hiring For International voice associate

Bangalore / Bengaluru

0-5 Yrs

₹ 2.5-3.75 LPA

Hiring For Gig Workforce/Freelancers For Mass Comm Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

International Voice Process Executive

Mumbai Suburban, Mumbai

0-1 Yrs

₹ 2-4.5 LPA

Opportunity For Arts & Science UG Graduate - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

Opportunity For Arts & Science Graduate Fresher - CSA - Firstsource

Chennai

0-1 Yrs

₹ 0.8-1.75 LPA

Hiring For Freelancing- Business Management Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

Hiring For Gig Workforce/Freelancers For Law & Public Ad- Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-2 Yrs

Not Disclosed

Hiring For Gig Workforce/Freelancers For Arts- Grads/PG/PHD

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

0-3 Yrs

Not Disclosed

People also ask about Firstsource Solutions

Is Firstsource Solutions a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 4.6k employee reviews, it's clear that most employees have an average experience working at Firstsource Solutions. Work-life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about work-life balance and career growth on AmbitionBox.

How does Firstsource Solutions’s employee rating compare to the industry average?

Firstsource Solutions’s employee rating of 3.7 out of 5 is consistent with the industry average of 3.7 out of 5 for companies within the BPO sector. This alignment reflects that Firstsource Solutions’s employee satisfaction levels are on par with other companies in the industry, suggesting that the experiences and perceptions of Firstsource Solutions employees are similar to those of their peers in the sector.

Does Firstsource Solutions pay their employees well?

According to AmbitionBox reviews, Firstsource Solutions employees rate their salary and benefits at 3.3 out of 5, based on 4.6k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, click here .

How is the work culture at Firstsource Solutions?

Work culture at Firstsource Solutions is rated 3.5 out of 5 by 4.6k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions, click here .

How is the job security at Firstsource Solutions?

Based on 4.6k reviews on AmbitionBox, Firstsource Solutions employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions, click here .

Is work from home available at Firstsource Solutions?

According to AmbitionBox, 19% of Firstsource Solutions employees work from home permanently, 66% work from the office, and 15% follow a hybrid model, based on 472 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Firstsource Solutions?

To get a job at Firstsource Solutions, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Firstsource Solutions interview questions and practice your responses to prepare thoroughly.

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Firstsource Solutions Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4.6k Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Reviews

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos

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Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	Unlock ₹2 L/yr - ₹7.7 L/yr
Analyst 1.7k salaries	Unlock ₹1.9 L/yr - ₹6 L/yr
Customer Service Associate 1.1k salaries	Unlock ₹0.9 L/yr - ₹5 L/yr
Senior Associate 949 salaries	Unlock ₹1 L/yr - ₹7.7 L/yr
Senior Customer Service Associate 942 salaries	Unlock ₹1 L/yr - ₹5.5 L/yr