AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Firstsource Solutions

Compare

3.7

based on 4.5k Reviews

Video summary

About
Reviews
4.5k
Salaries
22.1k
Interviews
292
Jobs
131
Benefits
623
Photos
16
Posts
3

Filter reviews by

Firstsource Solutions Senior Process Associate Chennai Reviews

Updated 12 Feb, 2025

Overall Rating

3.4/5

based on 11 reviews

Rating distribution

2 (18.2%)

5 (45.5%)

1 (9.1%)

0 (0%)

3 (27.3%)

Category Ratings

4.0

Job security

3.6

Company culture

3.2

Promotions

3.0

Work-life balance

2.9

Skill development

2.9

Work satisfaction

2.8

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

86% employees reported

Flexible timing

43% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

4 reviews

2.2

Rated by Men

7 reviews

Firstsource Solutions is rated 3.4 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfact ... Read more

Firstsource Solutions is rated 3.4 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Infosys Reviews

3.6

• 39k reviews

Wipro Reviews

3.7

• 52.7k reviews

TCS Reviews

3.7

• 89.1k reviews

HCLTech Reviews

3.5

• 35.9k reviews

Tech Mahindra Reviews

3.5

• 34.9k reviews

Accenture Reviews

3.8

• 56k reviews

Cognizant Reviews

3.8

• 49.8k reviews

Capgemini Reviews

3.7

• 41.4k reviews

IBM Reviews

4.0

• 21.9k reviews

LTIMindtree Reviews

3.8

• 20.8k reviews

Teleperformance Reviews

3.9

• 29.6k reviews

Concentrix Corporation Reviews

3.8

• 26.3k reviews

iEnergizer Reviews

4.6

• 22.5k reviews

WNS Reviews

3.4

• 11k reviews

Infosys BPM Reviews

3.6

• 9.7k reviews

Conneqt Business Solutions Reviews

3.7

• 8.8k reviews

HGS Reviews

3.9

• 6.9k reviews

Omega Healthcare Reviews

3.7

• 4.9k reviews

R1 RCM Reviews

3.9

• 3.3k reviews

Conduent Reviews

3.5

• 2.7k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Senior Process Associate in Chennai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Feb 2025

Likes

Office environments and team meets

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Pressure No leaves approved No Overtime pay

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Process Associate in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

Good company and also job security is well

Job security - Excellent
Company culture - Good

Dislikes

Bad management in my process worst assistant manager ever partiality to peoples and worst hr as well

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

What people are saying about Firstsource Solutions

View All

a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Senior Process Associate in Chennai

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jun 2024

Likes

Skill and work culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Senior Process Associate in Chennai

Full Time

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Apr 2024

Likes

Hate this ambition box now

Dislikes

I don't like this ambition box

Salary - Poor
Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2023

Likes

Stress free work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Chennai

Full Time

Doctor Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Mar 2023

Likes

It is a great place to work.

Job security - Good

Dislikes

Management needs to changed totaly.

Salary - Poor
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Chennai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 15 Aug 2020

Likes

There is no job security and management doesn't support in covid-19 situation.

Dislikes

There was no support in covid-19 situation.Employer never supported employee's.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Senior Process Associate in Chennai

Healthcare Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 31 Jul 2019

Likes

Happiest work environment

Skill development - Good
Job security - Good

Dislikes

The company very worst in salary and hike so seniors dont like this company

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Nonthing to say about

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Only nightshift drop cap facility

Discover interview dos and don'ts from real experiences

Senior Process Associate in Chennai

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 May 2019

Likes

Salary - Good
Job security - Excellent
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Overall Rating

Senior Process Associate in Chennai

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Apr 2019

Likes

No work pressure

Dislikes

Very low salary, they are not providing facilities for their employees.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Process Associate in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2024

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Claim your company page and respond to reviews as an employer.

More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

Tell us how to improve this page.

Firstsource Solutions Senior Process Associate Reviews by Locations

Firstsource Solutions Senior Process Associate Bangalore / Bengaluru Reviews

Firstsource Solutions Chennai Reviews by Designations

Firstsource Solutions Customer Service Associate Chennai Reviews
Firstsource Solutions Senior Customer Service Associate Chennai Reviews
Firstsource Solutions Associate Chennai Reviews
Firstsource Solutions Senior Associate Chennai Reviews
Firstsource Solutions Senior Analyst Chennai Reviews
Firstsource Solutions Team Lead Chennai Reviews
Show more
Firstsource Solutions Analyst Chennai Reviews
Firstsource Solutions Customer Support Associate Chennai Reviews
Firstsource Solutions Senior Executive Chennai Reviews
Firstsource Solutions Quality Analyst Chennai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 86% of employees reported the working days at Firstsource Solutions as Monday to Friday. 57% employees reported the work timings at Firstsource Solutions as Strict timing. Read more